Location Manager

4 weeks ago


Cardiff, Cardiff, United Kingdom Anchor Full time
Location Manager

Anchor is seeking a skilled Location Manager to join our team. As a key member of our community, you will be responsible for ensuring the safety and well-being of our residents, while also managing the day-to-day operations of our location.

Key Responsibilities:
  • Ensure the location is safe and secure, and that all health and safety checks and risk assessments are carried out in accordance with policies and procedures.
  • Manage communal areas, including the lounge, guest room, and kitchen, and work with residents to promote a sense of community and belonging.
  • Partner with our property colleagues and contractors to ensure residents' homes are well maintained and repairs are completed to a high standard.
  • Manage the location's budget and service charge accounts, ensuring that all financial transactions are accurate and up-to-date.
  • Promote inclusion in social events and encourage residents to engage with Anchor through resident involvement initiatives.
  • Build resident confidence by ensuring their views are acted upon, managing expectations, and delivering on our commitments.
  • Resolve all complaints within service level agreement, ensuring the customer is kept informed throughout.
What We Offer:
  • Gym, fitness, and wellbeing discounts.
  • Mental health support.
  • Flexible working options.
  • Pension plan – contribute between 4% and 8% and we'll match it or better.
  • Quick and easy pension transfer service.
  • Savings and financial advice, loans, free life assurance.
  • Discounts on shopping, holidays, phones, technology, and more.
  • Ongoing personal and professional development programme.
  • Leadership Pathways online learning resources.
  • Career progression and promotion opportunities.
About Us:

Anchor is England's largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice, and empower their members.

We are a member of Inclusive Employers, a Stonewall Diversity Champion, Menopause Friendly, and a signatory to the Care Leaver Covenant, HouseProud Pledge, and Age Friendly Employer Pledge schemes.



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