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Client Relationship Specialist

3 weeks ago

Gateshead, Gateshead, United Kingdom beBee Professionals Full time £30,000 - £45,000

About the Role

The Client Relationship Specialist will be responsible for managing a portfolio of existing clients, ensuring their needs are met through exceptional service. This will involve building strong relationships, identifying opportunities for growth, and delivering tailored solutions to meet client needs.

Key Responsibilities

  • Develop and implement strategies to improve client satisfaction and retention.
  • Collaborate with internal teams to ensure successful delivery of projects and services.
  • Track and report on client satisfaction and account performance, using data to inform strategies.
  • Negotiate contracts and renewals with clients to maximize revenue and maintain long-term relationships.
  • Stay updated on industry trends to inform client strategies and drive business growth.

Requirements

  • Previous experience as an Account Executive or similar role, preferably in a sales environment.
  • Strong communication, negotiation, and relationship management skills, with the ability to build trust with clients.
  • Ability to manage multiple accounts and meet deadlines, working efficiently in a fast-paced environment.
  • Self-motivated with a results-driven approach, striving for excellence in all aspects of the role.
  • Proficiency in CRM software and Microsoft Office, with a willingness to learn new technologies.
  • Bachelor's degree in Business, Marketing, or related field, although not essential.

Compensation and Benefits

  • Competitive salary ranging from £45,000 to £60,000 per annum, with commission and bonus potential.
  • Pension scheme and health benefits, supporting overall well-being.
  • Training and professional development opportunities, enhancing career prospects.
  • Flexible working environment, allowing for work-life balance.
  • Opportunities for career progression within the company, fostering growth and advancement.