Maternity Cover Assistant Plant Area Manager

4 weeks ago

Wokingham, Wokingham, United Kingdom Landstar System, Inc. Full time
Maternity Cover - Assistant Plant Area Manager

As a key member of our Horticultural team, you will provide management support to ensure the success of our Garden Centre. Your primary responsibility will be to maintain good control over stock levels, train and monitor your team, and work closely with the Plant Manager to achieve our goals.

Main duties and responsibilities:

  • Maintain accurate stock levels, including ordering and clearance where necessary.
  • Train and monitor your team to ensure stock is cared for appropriately.
  • Co-operate fully with line management and product managers.
  • Take responsibility for the whole department in the absence of the manager.
  • Handle customer queries and complaints courteously and refer where necessary.
  • Exceed customer service expectations and generate sales opportunities through interaction.

To be successful in this role, we are looking for individuals with:

  • Extensive knowledge and experience of working in a retail bedding department and/or a horticultural qualification.
  • A passion for customer service and the ability to thrive in a fast-paced environment.
  • Flexibility, enthusiasm, and the ability to create dynamic displays.

Rewards & Benefits:

We offer a comprehensive benefit package, including:

  • Employee Discount: 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years' service and 30% after 5 years' service.
  • Holiday: 5.6 weeks on joining increasing to 6.2 weeks after 2 years' service and 6.6 weeks after 5 years' service.
  • Bonus: A non-contractual bonus at Christmas, based on the profit of the company in any financial year.
  • Pension: A Defined Contribution Pension Plan to new employees.
  • Attendance: One day holiday (pro-rata) added to your holiday grant after one year's service with 100% attendance.
  • M.A.D: A reward scheme for team members who make a difference to our business through outstanding customer service.
  • Learning & Development: A wealth of learning opportunities to enhance and develop your skills and confidence.
  • Birthday: A £25 Squires gift voucher (pro-rata for less than 40 hours) after 2 years service on your birthday.
  • Cycle2work scheme: A 25% to 39% saving on new cycling equipment after 1 year's service.
  • Child's first day at school: Come in late and go home early on your child's first day of school life after 1 year's service.
  • RHS Membership or a Tree/Shrub: Choose either one tree or shrub to plant each year up to the value of £50 retail on the anniversary of your engagement or £50 towards RHS annual membership after 1 year's service.
  • Employee Assistance Programme (EAP): Eligible to join an EAP after 2 years service.
  • Retirement: Contracted hours reduced by a fifth but pay remains the same for your final 3 months after 15 years service.
  • Free Parking: Available to all employees in the designated parking areas on our site.

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