Maternity Cover Assistant Plant Area Manager

3 weeks ago


Wokingham, Wokingham, United Kingdom Squire's Garden Centres Full time

Job Title: Maternity Cover Assistant Plant Area Manager

We are seeking a highly skilled and experienced Maternity Cover Assistant Plant Area Manager to join our team at Squire's Garden Centres. As a key member of our horticultural team, you will be responsible for providing management support to our plant area, with a focus on delivering exceptional customer service.

Main Responsibilities:

  • Maintain accurate stock levels, including ordering and stock clearance
  • Train and monitor team members to ensure stock is cared for appropriately
  • Cooperate fully with line management and product managers
  • Take responsibility for the department in the absence of the manager
  • Handle customer queries and complaints with courtesy and refer to the manager and product manager when necessary
  • Exceed customer service expectations and generate sales opportunities through interaction with customers

Requirements:

  • Extensive knowledge and experience of working in a retail bedding department and/or a horticultural qualification
  • A passion for customer service and the ability to thrive in a fast-paced environment
  • Flexibility, enthusiasm, and a highly motivated attitude, with commercial awareness and the ability to create dynamic displays

About Us:

Squire's Garden Centres is a family-owned group of 16 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Our purpose is to bring happiness to those who work with us, and we are committed to growing our business while promoting the highest standards in horticulture, catering, and retail.

Benefits:

  • Employee Discount: 50% in Restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years' service and 30% after 5 years' service
  • Holiday: 5.6 weeks on joining, increasing to 6.2 weeks after 2 years' service and 6.6 weeks after 5 years' service
  • Bonus: A non-contractual bonus at Christmas, based on the profit of the company in any financial year
  • Pension: A Defined Contribution Pension Plan for new employees
  • Attendance: One day holiday (pro-rata) added to your holiday grant after one year's service with 100% attendance
  • M.A.D Scheme: A reward scheme for team members who make a difference to our business through outstanding customer service
  • Learning & Development: A wealth of learning opportunities to enhance and develop your skills and confidence
  • Birthday: Leave work early on your birthday after 6 months' service, and receive a £25 Squires gift voucher after 2 years' service
  • Cycle2work scheme: A 25% to 39% saving on new cycling equipment after one year's service
  • Child's first day at school: Come in late and go home early on your child's first day of school life after one year's service
  • RHS Membership or Tree/Shrub: Choose either one tree or shrub to plant each year up to the value of £50 retail on the anniversary of your engagement, or £50 towards RHS annual membership
  • Employee Assistance Programme (EAP): Eligible to join an EAP after 2 years' service, providing access to a range of wellbeing resources
  • Retirement: Contracted hours reduced by a fifth but pay remaining the same for your final 3 months after 15 years' service
  • Free Parking: Available to all employees in the designated parking areas on our site


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