Senior Manager-Privacy Monitoring and Testing Expert

3 weeks ago


London, Greater London, United Kingdom AMEX Full time

Lead the Way with AMEX

At American Express, we empower our colleagues to progress in incredible ways. Our commitment to backing our customers, communities, and each other drives our success. As a member of our team, you'll learn and grow in a global and diverse community, with benefits, programs, and flexibility that support you personally and professionally.

Our Mission

We strive to provide the world's best customer experience every day, upholding our promise with integrity and inclusivity. Our Global Privacy Oversight team is a trusted advisor on American Express Data Protection & Privacy Principles, raising awareness, driving compliance, and establishing privacy as a strategic differentiator for our brand.

Key Responsibilities

  • Develop and implement a comprehensive monitoring and testing strategy to assess adherence to privacy laws, regulations, and organizational policies.
  • Coordinate with privacy experts, business teams, legal counsel, and stakeholders to define monitoring and testing objectives and priorities.
  • Conduct testing of privacy controls, processes, and practices, proposing corrective action and validating remediation plans.
  • Monitor external privacy landscape and internal company changes for impact on our privacy practices.
  • Prepare reports to communicate monitoring and testing results to senior management and stakeholders.

Requirements

  • Significant experience in an audit or testing function, preferably in a highly regulated industry or environment.
  • Experience developing and implementing monitoring and testing programs within an organization.
  • Demonstrated experience and proficiency in assessing risks and controls.
  • In-depth knowledge of privacy or compliance laws and regulations.
  • Strong written and verbal communication skills, delivering quality, actionable feedback to management.
  • Outstanding problem-solving and analytical skills, with the ability to tell a story through data.
  • Excellent relationship building skills to partner effectively across diverse, cross-functional teams.
  • Ability to multitask efficiently and manage competing priorities under demanding deadlines.

Benefits

  • Competitive base salaries and bonus incentives.
  • Support for financial well-being and retirement.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits.
  • Flexible working model with hybrid, onsite, or virtual arrangements.
  • Generous paid parental leave policies.
  • Free access to global on-site wellness centers and confidential counseling support.
  • Career development and training opportunities.


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