Case Administrator

2 weeks ago


Uttoxeter, Staffordshire, United Kingdom Serco Full time

Job Summary

Serco is seeking an experienced administrator to join our team at HMP Dovegate. As a Case Administrator, you will play a critical role in supporting the Offender Management Unit (OMU) with the coordination and accurate recording of case administration across the prison.

Key Responsibilities

• Provide administrative support to the OMU team, including generating and safe handling of documentation related to offenders

• Assist with the coordination of case administration, including ensuring accurate recording and analysis of case information

• Develop and maintain high-level office skills, including proficiency in computer-based systems

• Effectively communicate with external agencies, including police, probation, magistrates, and crown courts

• Attend and complete prison service training to enable you to carry out case administration duties

Requirements

  • Excellent administration skills and experience of working in a busy office environment
  • Excellent communication skills, both written and oral
  • High-level skills with Microsoft Word and Excel
  • GCSE passes in English and Mathematics
  • Sentence Calculation Level 1 (after training and to remain competent)

What We Offer

Serco is a company passionate about diversity and inclusion. We offer a range of benefits, including a pension scheme, employee assistance programme, and opportunities for career development. If you are a motivated and organized individual looking for a challenging role, please apply for this position.


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