Retail Operations Manager
2 weeks ago
Dual Site Shop Manager Opportunity
C2 Recruitment is seeking a dynamic and experienced Retail Operations Manager to oversee two thriving charity shops in Surrey. As a key member of our team, you will be responsible for co-ordinating all retail activity across both locations, ensuring effective workforce management, and delivering excellent customer service.
Key Responsibilities:
- Maximise Profits: Drive sales and increase income across both locations
- Team Leadership: Inspire and manage staff and volunteers to achieve shop KPIs
- Customer Service Excellence: Ensure first-class experiences for all customers
- Visual Merchandising: Maintain high standards of presentation in both shops
- Stock Management: Implement quality control and pricing strategies
- EPOS Expertise: Utilise sales data to make informed business decisions
What We Offer:
- Competitive salary
- 27 days' annual leave, plus recognised public holidays - rising to 29 days after 5 years' service and 33 days after 10 years' service
- Training support and development opportunities
- Employee Assistance Programme - promoting staff wellbeing
- Access to blue light card discount
- Access to Pension Scheme
- Opportunity to make a real impact in hospice care
- Professional development and training
- Supportive work environment
- Chance to lead and innovate in charity retail
About C2 Recruitment:
C2 Recruitment is a leading recruitment agency specialising in charity and non-profit sector roles. We are passionate about helping organisations find the best talent to drive their mission forward.
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