Service Delivery Director
3 weeks ago
We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.
Job SummaryThe role of Local Service Manager will include:
- Leading the overall delivery of the service, through the management of the team and liaison with the Area Service Manager
- Developing and maintaining relationships with partners, key stakeholders and external agencies
- Overseeing the overall delivery of the service
- Working closely with our internal and external partners to achieve KPI's
- Overseeing the service's financial performance and managing the budget
- Managing the recruitment, performance and development of staff
- Flexibility around working hours is expected in accordance with the needs of the service
- Responsibility for health and safety in the service
To be successful in this role, you'll need:
- Previous experience of working in a managerial role within a similar service, you will be able to demonstrate strong interpersonal, leadership and problem-solving skills
- Strong communication skills and the ability to remain calm under pressure
- Compassionate, caring, and hard working with a hands-on approach to support
- You will have experience of working in a personalised way supporting service users to maximise opportunities for personal development
- Proven ability to liaise effectively with statutory and voluntary partners
- Travel is a requirement of the role, therefore a full valid driving licence is essential
At least £40,102 per annum (dependent on location) is available for this role. We offer a competitive salary, plus benefits including:
- At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays)
- A pension scheme with employer contributions
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- Life assurance
- Family friendly arrangements, including opportunities for flexible working
- Tax efficient savings through our Cycle to Work scheme
- A wide range of learning and development opportunities
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