Commercial Client Support Specialist

2 hours ago


Hythe, Kent, United Kingdom Lloyds Banking Group Full time

About This Opportunity

We're seeking a skilled Commercial Client Support Specialist to join our team at Lloyds Banking Group. As a key member of our Commercial Customer Servicing team, you'll be responsible for handling customer activities from initial query to completion, ensuring a high-quality service is delivered within agreed Service Level Agreements (SLAs) and deadlines.

Responsibilities

  • Process various Admin cases within SLAs and deadlines to provide a quality service to customers.
  • Communicate with customers in an empathetic and professional manner through telephone or written/email communication, aiming to exceed customer expectations.
  • Deliver on customer promises and maintain good knowledge of products, policies, and procedures within a fast-paced environment.
  • Adapt to change and display LBG Values, ensuring a positive impact on customer relationships.
  • Develop personal capabilities through existing formal and informal training opportunities, enabling you to manage complex matters efficiently.

What You'll Need

  • A broad understanding of product offerings and awareness of the business, economic, and market environment.
  • Disciplined approach to work, confident in handling several opposing priorities, and a commitment to inspire, encourage, build trust to help your team succeed using LBG Values and Behaviours.
  • Effective communication skills, both written and oral, and a strong attention to detail when reviewing source of fund/wealth documentation.

About Working for Us

Lloyds Banking Group is committed to building a truly inclusive workplace where all colleagues have the opportunity to make a real difference. We're focused on creating a values-led culture, and we're dedicated to building a workforce that reflects the diversity of our customers and communities. We welcome applications from under-represented groups and offer a wide-ranging benefits package, including a generous pension contribution, annual performance-related bonus, share schemes, and more.



  • Hythe, Kent, United Kingdom Sanctuary Group Full time

    Project WorkerDolphin Lodge, Hythe£13.12 per hour37.5 / 22.5 hours per week availableWe are seeking a Care and Support Specialist to join our team at Dolphin Lodge in Hythe.As a Care and Support Specialist, you will provide high-quality person-centred support to enable and empower young people to develop the skills necessary for independent living.The role...


  • Hythe, Kent, United Kingdom Artemis Recruitment Consultants Ltd Full time

    Senior Mortgage SpecialistWe are seeking a highly skilled Senior Mortgage Specialist to join our team at Artemis Recruitment Consultants Ltd. As a Senior Mortgage Specialist, you will be responsible for developing and maintaining strong relationships with clients, building trust by ensuring compliance and company processes are followed, and managing your...


  • Hythe, Kent, United Kingdom Sanctuary Group Full time

    Job Summary:We are seeking a skilled Night Support Specialist to join our team at Dolphin Lodge, a Young Person Service in Hythe, Kent. As a Night Support Specialist, you will provide high-quality support to young people, enabling them to maximize their potential and independence.Key Responsibilities:Provide person-centered support to young people, promoting...


  • Hythe, Kent, United Kingdom Sanctuary Group Full time

    Job Title: Night Support SpecialistLocation: Job Type: Full-timeAbout Us:Sanctuary Supported Living is a national organisation that specialises in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.We're a not-for-profit organisation that thinks locally by putting our...


  • Hythe, Kent, United Kingdom Sanctuary Group Full time

    Job Title: Project Support Specialist for Vulnerable YouthLocation: Sanctuary Supported LivingJob Type: Full-timeHours: 37.5 hours per weekSalary: £13.12 per hourWe are seeking a highly skilled and compassionate Project Support Specialist to join our team at Sanctuary Supported Living. As a Project Support Specialist, you will play a vital role in providing...


  • Hythe, Kent, United Kingdom RWE AG Full time

    Job SummaryThe Plant Operations Specialist - Power Generation will be responsible for operating and maintaining a portfolio of power plants to ensure compliance with safety and environmental standards, and statutory requirements.About the RoleThis is a critical role within the Embedded Assets Operations team at RWE AG. As a Plant Operations Specialist -...


  • Hythe, Kent, United Kingdom Holiday Extras Full time

    Expert Relationship ManagerThe Insurance Partnership Development Specialist role is based at our HX Campus in Kent and offers a competitive salary of £45,000 - £56,000 + Benefits + Profit Share Bonus.In this exciting position, you'll lead and manage high-impact relationships with key external supplier partnerships to drive growth and deliver strategic...


  • Hythe, Kent, United Kingdom Holiday Extras Full time

    SEO Content SpecialistWe are looking for a skilled SEO Content Specialist to join our team at Holiday Extras. As an SEO Content Specialist, you will be responsible for creating high-quality, engaging content that drives traffic to our website and supports our business goals.Your primary focus will be on writing original and inspiring copy for our websites,...


  • Hythe, Kent, United Kingdom Lloyds Banking Group Full time

    **Job Description:**We are seeking an experienced Quality Assurance Specialist to join our team at Lloyds Banking Group.About the Role:As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our software products. You will work closely with our development and analysis teams to identify and address defects, and develop and...


  • Hythe, Kent, United Kingdom Lloyds Banking Group Full time

    About this roleWe are seeking an experienced Quality Assurance Specialist to join our team at Lloyds Banking Group. As a Quality Assurance Specialist, you will be responsible for managing all test activities for multiple projects in parallel.Key responsibilitiesIndependently undertakes testing of code (manually or via automation) to deliver products that are...


  • Hythe, Kent, United Kingdom Holiday Extras Full time

    About the RoleWe are seeking an SEO Content Specialist to join our team at Holiday Extras. As an SEO Content Specialist, you will be responsible for creating high-quality, engaging content that drives traffic to our website and supports our business goals.Key ResponsibilitiesResearch and write original content for our website, focusing on the Airport...


  • Hythe, Kent, United Kingdom Holiday Extras Full time

    About the RoleWe are seeking an SEO Content Specialist to join our team at Holiday Extras. As an SEO Content Specialist, you will be responsible for creating high-quality, engaging content that drives results for our Airport Transfers product.Key ResponsibilitiesDevelop and implement a content strategy that aligns with our business goalsWrite and edit...


  • Hythe, Kent, United Kingdom RWE AG Full time

    Job SummaryWe are seeking a skilled Site Operating Technician to join our team at RWE AG. As a key member of our Embedded Assets Operations team, you will be responsible for delivering day-to-day operational and maintenance requirements of our Hythe and remote sites.Main ResponsibilitiesContribute to the safe, reliable, and commercial performance of our...


  • Hythe, Kent, United Kingdom Manpower UK Ltd Full time

    Job SummaryAs a Procurement Contract Specialist at Manpower UK Ltd, you will be responsible for administering vendor contracts and ensuring uninterrupted goods/service delivery to buyers and compliance with controls. Your key responsibilities will include researching and analyzing existing contracts, making recommendations on various issues, and monitoring...


  • Hythe, Kent, United Kingdom RWE AG Full time

    Job SummaryWe are seeking a skilled Site Operating Technician to join our team at RWE AG. As a key member of our Embedded Assets Operations team, you will be responsible for delivering on the day-to-day operational and maintenance requirements of our Hythe and remote sites.Main ResponsibilitiesOperate and maintain portfolio plant to ensure compliance with...


  • Hythe, Kent, United Kingdom RWE AG Full time

    Job SummaryWe are seeking a skilled Site Operating Technician to join our team at RWE AG. As a key member of our Embedded Assets Operations team, you will be responsible for delivering on the day-to-day operational and maintenance requirements of our Hythe and remote sites.Main ResponsibilitiesOperating and maintaining portfolio plant to ensure compliance...


  • Hythe, Kent, United Kingdom Teaching Personnel Full time

    We are seeking a dedicated and compassionate PMLD Teaching Assistant to join our team at an outstanding school in Hythe. This full-time position offers a rewarding role where you can make a real difference in the lives of students with Profound and Multiple Learning Difficulties (PMLD).**Key Responsibilities:*** Provide one-to-one or group support to...


  • Hythe, Kent, United Kingdom RWE AG Full time

    Job SummaryWe are seeking a skilled Site Operating Technician to join our team at RWE AG. As a key member of our Embedded Assets Operations team, you will be responsible for delivering on the day-to-day operational and maintenance requirements of our Hythe and remote sites.Main ResponsibilitiesOperate and maintain portfolio plant to ensure compliance with...


  • Hythe, Kent, United Kingdom Sanctuary Group Full time

    Job Title: Project WorkerLocation: HytheHourly Rate: £13.12Hours: 37.5 / 22.5 per weekSanctuary Supported Living is seeking a skilled Project Worker to provide support to children and young adults at Dolphin Lodge in Hythe. As a Project Worker, you will play a vital role in enabling and empowering our young people to develop the skills necessary for...


  • Hythe, Kent, United Kingdom Sanctuary Group Full time

    Job Title: Project WorkerLocation: HytheHourly Rate: £13.12Hours: 37.5 / 22.5 per weekSanctuary Supported Living is seeking a skilled Project Worker to provide support to children and young adults at Dolphin Lodge in Hythe. As a Project Worker, you will play a vital role in enabling and empowering our young people to develop the skills necessary for...