Field Service Technologist

22 hours ago


Basingstoke, Hampshire, United Kingdom Gc 1971 Ltd Full time
Job Title: Equipment Repair Specialist
Company: Gc 1971 Ltd
Description: Are you an experienced technician looking for a new challenge? Do you enjoy working with cutting-edge technology and providing top-notch service to clients? Look no further We are seeking a skilled Field Service Engineer to join our team at Gc 1971 Ltd. As a key member of our technical staff, you will be responsible for maintaining and repairing our range of printers and related equipment. You will work closely with our customers to understand their needs and provide solutions to ensure maximum uptime and productivity.

Salary: $80,000 - $110,000 per year, depending on experience.

About the Job: As a Field Service Engineer at Gc 1971 Ltd, you will play a critical role in ensuring that our customers' printing needs are met efficiently and effectively. You will work collaboratively with internal teams to resolve complex technical issues and provide expert-level support and guidance to customers on printer maintenance and repair.

Responsibilities:
  1. Maintain and repair our range of printers and related equipment.
  2. Provide expert-level support and guidance to customers on printer maintenance and repair.
  3. Collaborate with internal teams to resolve complex technical issues.
  4. Develop and maintain knowledge of industry-leading technologies, including DHCP, DNS, TCP/IP, LDAP, and Active Directory.

Requirements:

Technical Skills:
• Expert-level knowledge of printer hardware and software.
• Proficiency in DHCP, DNS, TCP/IP, LDAP, and Active Directory.
• Experience with Equitrac, Papercut, and PCounter.

Education:
Degree in Computer Science, Engineering, or related field.

Work Experience:
At least 3 years of experience in a similar role, preferably in a fast-paced technical environment.

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