Business Process Improvement Specialist

4 weeks ago

London, Greater London, United Kingdom Technip Energies Full time

At Technip Energies, we are seeking a highly skilled Business Process Improvement Specialist to join our team. As a Business Process Improvement Specialist, you will be responsible for providing direct support to the Global Quality & Business Improvement Manager in order to deliver the company's Global Quality Business Objectives.

This is a Global role within Genesis providing support across the organisation on all matters related to Quality Assurance & Business Improvement. The successful candidate will be responsible for monitoring relevant regulations on a regular basis and ensuring timely updates to related management documents.

Key responsibilities of the Business Process Improvement Specialist include:

  • Recommend new quality policies or procedures to ensure high quality products, processes, or services.
  • Contribute to the continuous improvement of the Quality Management System.
  • Develop and coordinate induction training to raise awareness of quality processes among site employees.
  • Report regularly on system performance and new developments.
  • Record and facilitate the reporting and closure of non-conformances in the Intelex database.
  • Facilitate '5 Why' root cause analysis sessions as required for NCRs.
  • Participate as a team member in investigations of major quality failures and ensure any actions are tracked to close out.
  • Play an active role in supporting the delivery of Global Quality Business Objectives.
  • Assist in the delivery of the annual Corporate Audit Schedule through conducting internal audits and supporting external audits.
  • Assist in the delivery of any Global Quality campaigns.
  • Deliver training to Genesis personnel on Quality related topics and any other duties related to Quality as deemed appropriate.

To be successful in the role, you must possess:

  • Strong organisational and communication skills.
  • Ability to prioritise tasks and work on multiple projects.
  • Effective problem-solving skills.
  • Confidence in presenting in front of management and peers.
  • Confidence in leading workshops and coordinating teams.
  • Knowledge of Quality Management Systems.
  • Eagerness to learn.
  • Ability to work on their own initiative.

Minimum experience required for the Business Process Improvement Specialist role includes:

  • Bachelor's degree preferably with a specialisation in Quality (or equivalent qualification for Quality Analyst).
  • Experience working within a formal Management System.
  • Good knowledge of work procedures in several business segments.
  • Previous experience of process mapping (including application of Lean & Agile methodologies).
  • ISO 9001 Auditor Qualification.
  • Conducting root cause analysis (5 Why, DMAIC, etc.).
  • Proficient in MS Office (Word, Outlook, Excel, PowerPoint).

Advantageous experience for the Business Process Improvement Specialist role includes:

  • Incident Investigation Training.
  • Miro.
  • Developing Power BI reports, Microsoft Forms and Power Automate flows.

At Technip Energies, we are an equal opportunity employer and consider only qualified applicants without regard to colour, age, race, ethnicity, sexual orientation, gender expression, disability, national origin, veteran, or marital status.

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