Operations Manager

16 hours ago


Ashford Common, United Kingdom Thames Water Full time

About the Role

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We are seeking an experienced Operations Manager to join our team at Thames Water. As a key member of our operations department, you will be responsible for ensuring the smooth delivery of our services and maintaining the high standards expected by our customers.

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Job Summary

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This is an exciting opportunity to take on a leadership role in our production team. You will be responsible for managing a team of Slow Sand Filter Operators and a Working Supervisor, ensuring they perform effectively against internal and external targets.

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Main Responsibilities

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  • Controlling and auditing site activity, ensuring the safety of the team, contractors, and other third parties through the consistent application of company Health & Safety policy.">
  • Managing budgets and costs to ensure we meet and exceed tight financial targets while maintaining quality.">
  • Ensuring the continued operability of the Slow Sand Filter team's mobile plant, by certifying effective maintenance, helping diagnose faults, and working with the mobile plant maintenance contractors.">
  • Working with the Technical team to ensure assets are available and in sound working order.">
  • Delivering increasing levels of customer experience and optimising service delivery.">
  • Preparing reports and presentations for key stakeholders as required.">
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Requirements

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To succeed in this role, you will need:

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  • Prior experience managing and supporting a team, coordinating team activity.">
  • Strong communication and interpersonal skills, excellent organisational skills, a keen eye for detail, and a demonstrable ability to manage workload under pressure.">
  • A valid, UK driving licence.">
  • A strong background in process management with excellent skills in operations, engineering, finance, H&S, stakeholder engagement, and customer focus.">
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Benefits

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In return for your hard work and dedication, you will receive:

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  • A competitive salary up to £44,000 per annum depending on skills and experience.">
  • A full training package provided.">
  • 26 days holiday per year increasing to 30 with length of service (plus bank holidays).">
  • Contributory pension – Defined Contribution – maximum of 12% - 2x employee contribution.">
  • Personal Medical Assessments – open to all once a year.">
  • A wider benefits scheme including our benefits hub, packed full of offers and information to save you money and support your wellbeing.">
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About Us

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At Thames Water, our purpose is to deliver life's essential service so our customers, communities, and planet can thrive. We are committed to taking care of water for everyone, every day.

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We seek to attract and retain a diverse range of people who can offer different but complementary attitudes, values, talents, and knowledge. We encourage applications from everyone and offer extra support throughout the recruitment process.



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