Service Delivery Coordinator

1 week ago


Chard, Somerset, United Kingdom Office Angels Full time

Job Role: Service Administrator

Location: Chard, Somerset

Salary: £25,000 - £30,000 PA DOE

Hours: 8.30am - 5pm Monday to Friday

We are seeking a highly organised and detail-orientated individual to join our team as a Service Administrator. As the backbone of the team, you will play a pivotal role in ensuring seamless coordination and execution of all administrative tasks.

Key Responsibilities:

  • Appointment booking and coordination
  • Responding promptly to incoming service and repair requests from customers
  • Coordinating with service engineers and customers to assign and schedule appointments
  • Managing customer expectations in a friendly and helpful manner
  • Ensuring prompt resolution of customer issues and concerns
  • Maintaining accurate records of service and repair appointments
  • Generating service reports and other documentation as required

Requirements:

  • Excellent communication and organisational skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail
  • Ability to maintain confidentiality

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative team environment


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