Care Coordinator/Project Manager

4 weeks ago

London, Greater London, United Kingdom Islington GP Federation Full time

About the Role

The Islington GP Federation is seeking a highly motivated and enthusiastic individual to fill the position of Care Coordinator/Project Manager - Refugee and Migrant Outreach. This role will be responsible for providing health navigation support to asylum seekers living in asylum contingency hotels, as well as providing expert advice to the NRPF, Refugee and Migrant Service.

Main Responsibilities

  • Deliver health-related casework support to asylum seekers living in asylum contingency hotels.
  • Provide expert casework input and advocacy into high-risk or complex cases across Afghan Resettlement, Homes for Ukraine, and NRPF teams.
  • Build trust in the health and social care system for new and established refugee and migrant communities in Islington through engagement and information provision.
  • Gather insights into barriers to accessing services and help advocate for action to support the improved wellbeing for asylum seekers, refugees, and people with NRPF.
  • Enable effective communication between agencies to maximise existing referral and assessment pathways, whilst identifying where there are gaps in provision.

Key Working Relationships

  • Asylum seekers, refugees, and migrants in Islington who are referred to or supported by the NRPF, Refugee and Migrant Service.
  • Health Watch Islington, to help ensure access to health and care services.
  • Outreach Health Service (South Islington) - a primary care-led service based in the Asylum Seeker hotels providing holistic healthcare assessments to residents.
  • C&I Mental Health Trust Talking Therapies Service - a fast-track service for residents with immediate mental health care needs.

Internal Relationships

  • The NRPF Refugee and Migrant Service, delivering resettlement services and other humanitarian housing responses in Islington.
  • Adult Social Care and Mental Health Services in Islington, responsible for meeting care and support needs of residents.
  • The Homes and Neighbourhoods department, meeting the housing needs of people who are homeless or at risk of homelessness.

External Relationships

  • The Home Office and the Home Office subcontracted partners responsible for asylum contingency hotels and asylum dispersal accommodation in Islington.
  • VCS organisations commissioned by the NRPF, Refugee and Migrant Service to deliver integration and wellbeing support in Islington.
  • Islington's 31 GP practices, including links with clinical and non-clinical staff in the 5 primary care networks (PCNs).

Leadership and Governance

The postholder is accountable to the NRPF, Refugee and Migrant Service and NCL and ICB and will be required to evidence work undertaken to address health inequalities and the outcomes achieved as a result.

Training and Support

It is expected that the postholder will share learning from the project with partners and will help run training or information sessions as appropriate/required.

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