Technical Services Director
3 weeks ago
At MSrec Ltd, we are seeking a highly skilled and experienced Technical Services Director to lead our Service Team. The successful candidate will be responsible for overseeing the day-to-day operations of the HVAC Services Division, ensuring customer satisfaction, and driving the growth and profitability of the department.
Key Responsibilities:
• Coordinate, organise, and manage the HVAC Services Division workload, ensuring timely and profitable completion of projects.
• Collaborate closely with the Service Operations Team, scheduling manpower and materials efficiently.
• Develop strategies to increase sales, including promoting preventative maintenance and service contracts.
• Prepare quotations and proposals based on customer requirements, performing cost analyses to ensure profitability.
• Conduct regular job site visits to monitor service quality and address customer concerns.
• Oversee motor fleet management and ensure compliance with company policies.
• Manage training, performance appraisals, and health & safety requirements for the service team.
• Liaise with HR and Payroll on any employee-related matters.
Requirements:
• Bachelor's Degree or equivalent professional experience.
• Relevant industry certifications and licences.
• At least 8 years of progressive experience in Mechanical Services, HVAC, or Facilities Management.
• Strong communication and leadership skills.
• Excellent organisational and multitasking abilities.
• Proficient in Microsoft Office and comfortable with reading schematics and work plans.
• Ability to close sales and maintain strong customer relationships.
• Full, clean driving licence required.
For this exciting opportunity, please send your CV and cover letter detailing your relevant experience.
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