Customer Service Liaison
5 days ago
We are looking for a highly motivated and organised individual to fill the position of Customer Service Liaison at Solus Accident Repair Centres. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving business growth.
About the RoleThe successful candidate will be responsible for managing customer relationships, resolving queries and complaints, and implementing effective solutions to improve customer satisfaction.
Key Responsibilities- Develop and maintain strong relationships with customers, responding promptly to their queries and concerns
- Analyse customer feedback and use it to inform business decisions and improvements
- Work closely with colleagues to ensure seamless delivery of services
In recognition of your hard work and commitment, Solus Accident Repair Centres offers a competitive salary of £45,000 - £55,000 per annum, depending on experience.
RequirementsTo be considered for this challenging and rewarding role, you should have:
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving abilities
- A minimum of 3 years' experience in a customer-facing role
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