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Sales Support Specialist

4 weeks ago

Wrexham, Wrexham, United Kingdom Radius Full time

Job Title: Sales Support Specialist

Location: Not specified

Working Hours: Monday to Friday, 08:30am – 05:00pm

Radius Payment Solutions is a global solutions provider within the fleet and logistics markets. We initially started out selling fuel cards, however Radius now also provides vehicle tracking, commercial insurance, business telecoms solutions, vehicle hire and much more, providing services to over 300,000 global customers including major European oil and logistics companies.

The Group is growing significantly, both organically and through acquisitions, reaching 24th in the Sunday Times HSBC Top Track 100 list.

Over the last 7 years our Telematics business has expanded across Europe, Asia, Australia and America both organically and through acquisition, widening and self-developing its product offering to become one of the leading global players. The commercial finance team seeks a Sales Support Specialist to help support the future growth of the business.

What will you be doing as Sales Support Specialist?

This is a varied role which will comprise of providing comprehensive sales and administrative support to the Sales department within our telematics division. The main duties of the post will include processing existing sales enquiries, maintaining and updating sales and customer records.

Responsibilities:

  • Responding to sales enquiries by phone and email;
  • Maintaining customer records;
  • Responsible for the daily processing of all repeat orders;
  • Liaise with the dispatch team to ensure goods are processed in a timely manner;
  • Continual review of processes to increase efficiency & accuracy;
  • Maintain knowledge of prices, market and delivery conditions;
  • Become fluent in all hardware that Radius Telematics offer;
  • Building a rapport with the customer base to ensure the highest level of service is provided

What experience / skills are we looking for?

  • Ability to work as part of a team, willing to help improve the operational performance in your area;
  • Strong and confident negotiator with the ability to negotiate at all levels;
  • Strong communication, interpersonal and influencing skills;
  • Strong analytical and problem-solving abilities;
  • Confident with Microsoft Office & CRM Systems;
  • Product Knowledge across all Hardware & Camera solutions/capabilities

What benefits do we offer?

  • Newly refurbished office with onsite gym, break out rooms and canteen.
  • Excellent training and coaching.
  • Friendly & supportive team working environment that encourages opportunities for self-development.
  • Fantastic opportunities for ongoing development and progression.
  • Annual salary review.
  • 22 days holiday plus bank holidays (increasing with each year of services to a maximum of 25).
  • Company sick pay, life assurance and pension.
  • BenefitHub membership from day 1 – offering you discounts on restaurants, travel, entertainment tickets and other local and online purchases
  • Employee fuel card (after 6 months) – to help your personal cash-flow
  • Employee assistance programme – supporting your health and wellbeing
  • Employee referral programme – earn extra cash to recruit friends and family
  • 'Cycle to work scheme – receive an incentive to help the environment
  • Service awards – benefits and recognition for length of service

Why choose Radius?

  • 24th in UK Top Track 100 company;
  • Rapidly expanding global company with an entrepreneurial mindset;
  • Internal talent development programme;
  • Secondment opportunities to work in our international offices;

Innovative, technology driven culture.

Radius Payment Solutions has an in-house recruitment team who are dedicated to sourcing candidates directly and as such we do not accept speculative CV's from agencies. We do have a preferred list of suppliers who we ask to support us on roles where necessary. We do not pay agency fees where speculative and unsolicited CV's are submitted to the business, whether that is to hiring managers or to the Recruitment Team. The only way we accept CV's is through our recruitment portal under instruction from the Radius Payment Solutions Recruitment Team.

Benefits:


Excellent training and coaching.
Annual salary review and bonus scheme.
Opportunities for ongoing development and progression.
Brand new office with onsite canteen and gym
Secondment opportunities to work in our international offices.
Life assurance.
25 days holiday plus Bank Holidays (increasing with each year of service to a maximum of 25 days).
Pension.
Service Awards at 5, 10 and 20 years.
Employee Assistance Programme.
Cycle to Work
Company sick pay
Employee Referral Bonus