IT Service Excellence Manager
3 days ago
We're looking for an exceptional IT Service Excellence Manager to join our team at 83zero. As the Head of Support Services, you will be responsible for delivering high-quality IT services that meet the evolving demands of our business. This role involves leading the IT service desk, ensuring the availability and reliability of systems, processes, and platforms that power day-to-day operations.
The successful candidate will have a strong track record of managing changes to IT services with minimal disruption. They will also have knowledge of ITIL or ISO20000-based service delivery functions and experience implementing ITIL v4 practices. IT budgeting, risk management, and vendor management are also highly valued skills.
This role offers opportunities for professional growth and development, including leading and developing the IT support services team through coaching, mentoring, and training. You will manage service level agreements (SLAs) with internal and external stakeholders, maintain and update the service catalogue and asset inventory for internal users and business units. Driving continuous service improvement using metrics, KPIs, and customer feedback is also key. Estimated salary: £65,000 - £85,000 per annum.
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Business Excellence Manager
6 days ago
Middlesbrough, Middlesbrough, United Kingdom Russell Taylor Group Ltd Full timeAbout the RoleThe Russell Taylor Group Ltd is hiring a Business Excellence Manager to provide quality management services to the business across all operational regions.Key responsibilities include developing and implementing quality management systems, conducting audits, and providing training to resources.A competitive salary of £60,000 - £80,000 per...
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Operational Excellence Manager
1 week ago
Middlesbrough, Middlesbrough, United Kingdom Verify, Inc. Full timeJob Description:\We are seeking an experienced Operational Excellence Manager to join our team at Verify, Inc.\About the Role:\As an Operational Excellence Manager, you will be responsible for leading plant performance improvement initiatives and driving operational excellence across our power plant management operations.\Responsibilities:\Optimize Plant...
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Operations Excellence Manager
3 weeks ago
Middlesbrough, Middlesbrough, United Kingdom SI Recruitment Full timeSI Recruitment is seeking an experienced Operations Excellence Manager to join their team in Middlesbrough. The successful candidate will have knowledge of Lean principles, MRP systems, and scheduling.The estimated salary for this role is around £60,000 - £70,000 per annum, depending on experience.This position involves overseeing and improving...
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Operational Excellence Manager
2 weeks ago
Middlesbrough, Middlesbrough, United Kingdom CV-Library Full timeAbout Us:The Tees Maritime Cluster is committed to shaping the future of the maritime sector, supporting members in navigating challenges through workforce development, skills enhancement, and sustainable practices.We aim to drive innovation, ensure competitiveness, and equip the sector with the talent necessary to thrive in a rapidly evolving global...
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Regional Operational Excellence Manager
2 weeks ago
Middlesbrough, Middlesbrough, United Kingdom Outsource UK Full timeAbout the Role:We are seeking an experienced Cluster Manager to lead our regional operations team. This is an excellent opportunity to join Outsource UK and contribute to the success of our business.Key Responsibilities:Oversee the operations and management of assets within a regional cluster, ensuring safe and efficient performance aligned with the...
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Head of Operational Excellence
7 days ago
Middlesbrough, Middlesbrough, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeNorthumbria Healthcare NHS Foundation Trust seeks a skilled professional to fill the position of Head of Operational Excellence. This role offers an exciting opportunity for a seasoned executive to lead the operational management of NEP Cloud, a leading 'true cloud' based Enterprise Resource Planning (ERP) Finance & Procurement solution. As a key member of...
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Operational Excellence Manager
2 weeks ago
Middlesbrough, Middlesbrough, United Kingdom Verify Europe Full timeJob OpportunityWe are seeking an experienced professional to oversee business activities at our Power Facility in Teesside, UK.This is a 6 month contract role paying £50 per hour.The successful candidate will be responsible for driving sustainable improvements in plant performance across operations, maintenance, procurement, and HSSE.The role involves...
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Clinical Excellence Specialist
1 month ago
Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full timeJob OverviewSouth Tees Hospitals NHS Foundation Trust is seeking a highly motivated and driven Orthoptist to deliver sustainable change and excellence in clinical care. As an autonomous practitioner, the post holder will provide high-quality advanced specialised orthoptic assessment, diagnosis, and treatment across various sites.The ideal candidate will have...
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Sheltered Housing Services Coordinator
1 month ago
Middlesbrough, Middlesbrough, United Kingdom Service Care Solutions Ltd Full timeYour Key ResponsibilitiesAs a Sheltered Housing Services Coordinator, you will:Provide a housing management service for sheltered accommodation in MiddlesbroughDevelop strong relationships with tenants, maintaining a high level of customer satisfactionWork collaboratively with external agencies to support tenants' needsEnsure properties are well-maintained,...
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Operational Excellence Specialist
2 weeks ago
Middlesbrough, Middlesbrough, United Kingdom Verify, Inc. Full timeJob Description:We are seeking a highly skilled Operational Excellence Specialist to join our team at Verify, Inc. in Middlesbrough. The successful candidate will be responsible for driving sustainable improvements in plant performance across operations, maintenance, procurement, and HSSE.Key Responsibilities:Oversee daily operations to ensure optimal...
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Operations Excellence Lead
2 weeks ago
Middlesbrough, Middlesbrough, United Kingdom Russell Taylor Group Ltd Full timeJob DescriptionWe are looking for a highly skilled Operations Excellence Lead to join our team. As a key member of the operations department, you will be responsible for developing and implementing quality management systems to drive operational excellence.About the Role:Develop and maintain quality management systems, policies, and proceduresAudit and...
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Service Department Manager
2 weeks ago
Middlesbrough, Middlesbrough, United Kingdom Hays Business Support Full timeAre you a motivated and results-driven individual who is passionate about providing excellent customer service? Do you have a strong background in sales management or a related field? We are seeking a highly skilled Service Department Manager to join our team at Hays Business Support.The estimated salary for this position is $70,000 - $90,000 per year,...
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Operational Excellence Lead
2 weeks ago
Middlesbrough, Middlesbrough, United Kingdom Verify Europe Full timeJob Title: Operational Excellence LeadWe are seeking an experienced Operational Excellence Lead to join our team at Verify Europe in Teesside, UK. This is a 6-month contract role paying £50 per hour.About the RoleThe successful candidate will provide on-site leadership and support to drive sustainable improvements in plant performance across operations,...
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Administrative Services Manager
4 days ago
Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full timeEstimated salary: £55,000 - £65,000 per annumAbout the RoleWe are seeking an experienced Administrative Services Manager to lead our team of professionals in providing high-quality support services to clinical teams.The successful candidate will be responsible for managing a team of staff and resources, developing effective links with other departments and...
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Software Delivery Excellence Lead
2 weeks ago
Middlesbrough, Middlesbrough, United Kingdom Causeway Full timeJob Title: Software Delivery Excellence LeadAbout the Company:Causeway is a leading provider of construction-specific software solutions, committed to delivering market-leading end-to-end software solutions across the build lifecycle. We value diversity, equality, and employee well-being, striving to create a supportive work environment where everyone can...
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Operational Excellence Specialist
2 weeks ago
Middlesbrough, Middlesbrough, United Kingdom Verify Europe Full timeWe are seeking an exceptional Operational Excellence Specialist to oversee business activities at our Power Facility in Teesside, UK. This 6-month contract role offers a competitive hourly rate of £50.Job PurposeTo provide on-site leadership and support to drive sustainable improvements in plant performance across operations, maintenance, procurement, and...
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Sales Excellence Representative
3 days ago
Middlesbrough, Middlesbrough, United Kingdom Avidity Full timeRole OverviewThe successful candidate will be responsible for driving sales and increasing brand awareness in a field-based role. As a key member of our team, you will work independently and as part of a wider group to achieve sales targets and deliver exceptional customer experiences.About the RoleThis is an exciting opportunity for a self-motivated...
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Housing Management Professional
1 month ago
Middlesbrough, Middlesbrough, United Kingdom Service Care Solutions Ltd Full timeAbout the RoleWe are seeking a highly skilled Housing Management Professional to join our team at Service Care Solutions Ltd. The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered housing setting.This is a 4-month contract, working 21 hours per week, with a pay rate of £13.45 per hour...
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Service Improvement Manager
3 days ago
Middlesbrough, Middlesbrough, United Kingdom NORTH YORKSHIRE COUNCIL Full timeAbout the RoleNORTH YORKSHIRE COUNCIL is looking for a skilled Service Improvement Manager to join their Housing Service team. As a Service Improvement Manager, you will play a critical role in ensuring that high-quality services are delivered across all housing service areas.Your key responsibilities will include supporting the Service Improvement Manager...
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Catering Service Manager
4 weeks ago
Middlesbrough, Middlesbrough, United Kingdom Compass Group UK & Ireland Full timeCareer advancement opportunities await an experienced Catering Service Manager to join Compass Group UK&I. As a key member of our team, you will be responsible for overseeing all catering and service operations for a major High Street brand.The estimated salary for this position is around £42,000 per annum, depending on location and experience. As a trusted...