Customer Service Liaison
4 days ago
Pertemps Glasgow is seeking a skilled Customer Service Liaison to join their team. This role is an excellent opportunity for a personable individual with strong relationship building skills to work with a Manufacturing company in Stirling.
Key Responsibilities:
- Build and maintain strong relationships with key account holders in the business.
- Work to drive customer engagement and drive business by contacting customers for check-in calls.
- Work towards set KPIs to ensure they are met.
- Record accurate and up-to-date information on company spreadsheets and systems.
Requirements:
- Experience working within an administrative or Customer Service driven role.
- Strong previous experience working with MS Office packages, particularly Excel.
- Ability to work effectively independently and in a team.
- Excellent attention to detail and strong multi-tasking skills.
- Strong written and verbal communication skills.
About the Role:
This is a well-suited opportunity for a candidate with strong problem-solving skills and the ability to put customers first. The ideal candidate will have a proven track record of successfully meeting KPIs.
Contact Information:
For more information, please get in touch with Codie Smith at Pertemps Glasgow.
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