Customer Service Liaison

4 days ago


Stirling, United Kingdom Pertemps Glasgow Full time

Pertemps Glasgow is seeking a skilled Customer Service Liaison to join their team. This role is an excellent opportunity for a personable individual with strong relationship building skills to work with a Manufacturing company in Stirling.

Key Responsibilities:

  • Build and maintain strong relationships with key account holders in the business.
  • Work to drive customer engagement and drive business by contacting customers for check-in calls.
  • Work towards set KPIs to ensure they are met.
  • Record accurate and up-to-date information on company spreadsheets and systems.

Requirements:

  • Experience working within an administrative or Customer Service driven role.
  • Strong previous experience working with MS Office packages, particularly Excel.
  • Ability to work effectively independently and in a team.
  • Excellent attention to detail and strong multi-tasking skills.
  • Strong written and verbal communication skills.

About the Role:

This is a well-suited opportunity for a candidate with strong problem-solving skills and the ability to put customers first. The ideal candidate will have a proven track record of successfully meeting KPIs.

Contact Information:

For more information, please get in touch with Codie Smith at Pertemps Glasgow.



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