Application Specialist
18 hours ago
Job Summary:
We are seeking a highly skilled Applications Specialist to join our team. As an Applications Specialist, you will be responsible for performing pre-sales demonstrations and post-sales customer training, onboarding new customers, and providing ongoing application assistance and support to end users.
Key Responsibilities:- Pre-Sales Demonstrations: Conduct demonstrations of our automated liquid handling platforms and next generation sequencing (NGS) systems to prospective customers.
- Post-Sales Training: Provide comprehensive training to customers on the use and maintenance of our systems.
- Customer Onboarding: Engage with customers to ensure a smooth transition to our systems and provide ongoing support.
- Application Assistance: Provide technical assistance and support to end users to ensure optimal performance of our systems.
- Background: A background working as a scientist or laboratory technician using DNA sequencing, tissue typing, or similar.
- Experience: Experience using automated liquid handling platforms and next generation sequencing (NGS) systems.
- Automation Experience: Automation experience, ideally script writing.
- Problem-Solving: Ability to recognise and solve complex problems.
- Communication: Ability to communicate and understand the needs of both internal and external stakeholders.
We are a global manufacturer of innovative laboratory automation systems. Our products are used in the clinical diagnostics, biopharmaceutical, and research sectors. We pride ourselves on product innovation, excellent customer service, and good people. We foster a welcoming and inclusive working environment with exceptional training and encouragement for personal development and career progression.
This vacancy is being advertised by TRS Consulting, an employment agency and/or employment business.
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