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Hamble-le-Rice, Hampshire, United Kingdom RYA Full time{"title": "Digital Administrator", "description": "Job Role:Digital Administrator - FTC (5 months)Salary: £22,000 per annumFull Time: 35 hours per work, Monday-FridayLocation: Hamble (hybrid working)About the Role:The Royal Yachting Association is seeking a Digital Administrator to support the digital team in providing customer service support for users of...
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Hamble-le-Rice, Hampshire, United Kingdom RYA Full time{"title": "Digital Administrator", "description": "Job Role:Digital Administrator - FTC (5 months)Salary: £22,000 per annumFull Time: 35 hours per work, Monday-FridayLocation: Hamble (hybrid working)About the Role:The Royal Yachting Association is seeking a Digital Administrator to support the digital team in providing customer service support for users of...
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Hamble-le-Rice, Hampshire, United Kingdom RYA Full time{"title": "Digital Administrator", "description": "Job Role:Digital Administrator - FTC (5 months)Salary: £22,000 per annumFull Time: 35 hours per work, Monday-FridayLocation: Hamble (hybrid working)About the Role:The Royal Yachting Association is seeking a Digital Administrator to support the digital team in providing customer service support for users of...
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Hamble-le-Rice, Hampshire, United Kingdom RYA Full time{"title": "Digital Administrator", "description": "Job Role:Digital Administrator - FTC (5 months)Salary: £22,000 per annumFull Time: 35 hours per work, Monday-FridayLocation: Hamble (hybrid working)About the Role:The Royal Yachting Association is seeking a Digital Administrator to support the digital team in providing customer service support for users of...
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Customer Experience Associate
2 months ago
Customer Service Representative
Excelitas Technologies is a leading global supplier of opto-electronics and photonic products, seeking a highly motivated individual to join its Customer Services team as a Customer Service Representative.
The successful applicant will be part of a small team, working to drive customer needs and enquiries to ensure on-time delivery performance is managed to a high standard by collaborating with multiple teams within the organization.
Main Responsibilities:
• Providing back office support for the Customer Services team
• Daily contact with the team to support in day-to-day needs
• Preparation of quotes in the ERP system based on customer requirements
• Accurate and timely order processing in the ERP system
• Assisting the shipping department on deliveries
• Sorting incoming orders and forwarding to responsible team members
Requirements:
- Experience in administration work
- Working knowledge of MS Office (Excel, Word, and Outlook)
- Process-oriented operations
- Self-motivated with a strong commercial mindset
- Desirable experience in manufacturing and experience working with SAP
Key Skills:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Ability to build strong relationships with customers and internal stakeholders