Customer Service Representative

3 weeks ago


HambleleRice, Hampshire, United Kingdom Excelitas Technologies Full time

Customer Service Representative

Excelitas Technologies is seeking a highly motivated and organized Customer Service Representative to join its growing team in Southampton. As a key member of the Customer Services team, you will be responsible for providing exceptional customer service and support to our clients.

Main Responsibilities:


Providing back office support for the Customer Services team

Daily contact with the team to support in day-to-day needs

Preparation of quotes in ERP system based on requirements

Accurate and timely order processing in ERP system

Assisting shipping department on deliveries

Sort out incoming orders and forward to responsible team member

Requirements:


Experience in administration work

Working knowledge of MS Office (Excel, Word, and Outlook)

Process-oriented operations

Self-motivated with a strong commercial mindset

Desirable experience in manufacturing and experience working with SAP



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