Bulk Product Manager
4 weeks ago
Job Purpose
We are seeking a highly skilled and motivated individual to join our team as a Bulk Product Executive. As a key member of our sales team, you will play a pivotal role in delivering exceptional customer service and ensuring the smooth execution of bulk orders.
The successful candidate will be responsible for processing and managing administrative duties of the Bulk Sales department, including processing quotes, orders, and invoices in a timely and accurate manner. You will also be responsible for maintaining accurate records and ensuring that all orders are fulfilled to the highest standard.
Key Responsibilities
- Process and manage administrative duties of the Bulk Sales department, including processing quotes, orders, and invoices.
- Work closely with the Halfords for Business department to identify and fix issues before escalation.
- Develop and maintain strong relationships with customers to ensure their needs are met and exceeded.
- Provide exceptional customer service and support to customers, responding to their queries and concerns in a timely and professional manner.
- Collaborate with the sales team to identify opportunities for growth and improvement, and implement strategies to achieve business objectives.
- Stay up-to-date with industry trends and developments, and apply this knowledge to improve sales and customer service processes.
Requirements
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Proven experience in a sales or customer service role, with a strong understanding of sales processes and procedures.
- Ability to work accurately and efficiently in a fast-paced environment, with a high level of attention to detail.
- Strong analytical and problem-solving skills, with the ability to identify and resolve issues quickly and effectively.
- Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
What We Offer
- A competitive salary and benefits package.
- The opportunity to work with a leading brand in the retail industry.
- A dynamic and supportive work environment, with opportunities for professional development and growth.
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