Field Service Technician

2 weeks ago

Salisbury, Wiltshire, United Kingdom Schneider Electric Full time

As a key member of our Schneider Electric team, you will play a vital role in delivering exceptional Building Management Systems (BMS) support to our valued customers. Your proactive approach and dedication to nurturing strong relationships will be essential in driving service digital transformation and upholding our company values.

Key Responsibilities:
  • Adhere to Schneider Electric policies and guidelines to ensure safe and responsible work practices, maintaining a zero-tolerance approach to unsafe behaviour.
  • Deliver best-in-class service by actively engaging with customers to identify and resolve operational issues.
  • Generate clear and concise service reports that underscore the value of Schneider Electric's solutions.
  • Identify energy and enhancement projects, offering mutually beneficial suggestions and opportunities.
  • Provide guidance and support to Operations Managers and Sales on larger opportunities.
  • Participate in the team call-out rota and extend support to other team members whenever necessary.
Requirements:
  • Electrical background and substantial experience in the BMS and/or HVAC industry.
  • Proven track record in a Field Service environment with a customer-centric approach.
  • Fluency in written and verbal English; possession of a full driving license.
  • Proficient in IT.
About Us:

We are committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all. We believe in empowering our team members to reach their full potential, fostering a sense of ownership in their work. We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued.

At Schneider Electric, Diversity & Inclusion is at the heart of our organisation. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve.

We are proudly participating in the Disability Confident Program, offering support to people in the workplace who consider themselves living with a disability.

What We Offer:
  • Competitive salary & Bonus Scheme,
  • company car,
  • 28 Days Annual Leave + Public Holidays,
  • Holiday Buy & Sell programme,
  • Pension Scheme,
  • Employee Share Ownership Programme,
  • Variety of Health & Wellbeing Support Options,
  • Gym Flex,
  • Open Talent Market.

Apply now: Please submit an online application to be considered for any position with us.

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