Domestic Appliance Field Service Technician

2 weeks ago


Salisbury, Wiltshire, United Kingdom Pacifica Full time

Job Title: Domestic Appliance Field Service Technician

Pacifica is a leading provider of outsourced support and repair of domestic appliances. As a Domestic Appliance Field Service Technician, you will be part of our team of experienced engineers who deliver first-class service to our customers.

You will use your technical expertise and product knowledge to diagnose and resolve issues with domestic appliances. Our team works collaboratively to deliver a service that exceeds our customers' expectations.

We operate a City and Guilds Assured Training scheme, which provides opportunities for product upskilling and enables you to expand your skill set. You will also have access to specialist manufacturer training, appliance test equipment, and engineer PPE to ensure you have all the tools available to you to do your role efficiently and safely.

We offer a competitive salary with quarterly wage increases based on performance, a bonus scheme, and a comprehensive benefits package. You will also have the opportunity to work with a range of leading manufacturers, including Electrolux, AEG Zanussi, Vestel, LG, Hisense, and Lamona.

About the Role

As a Domestic Appliance Field Service Technician, you will be responsible for:

  • Diagnosing and resolving issues with domestic appliances
  • Delivering first-class service to our customers
  • Working collaboratively with our team to achieve our goals
  • Undertaking product upskilling and specialist manufacturer training
  • Ensuring the efficient and safe execution of your role

Requirements

To be successful in this role, you will need:

  • A minimum of 2 years' experience in the white goods repair sector
  • Up-to-date working knowledge of at least 4 of the following: washing machines, tumble dryers, dishwashers, refrigeration, and cookers
  • A full UK manual driving licence with no more than 6 points

Additional Information

We are a carbon-neutral company with a goal to reach net-zero carbon by 2035. We offer a range of benefits, including a company pension scheme, private van use, up to 33 days annual holiday allowance, and excellent opportunities for progression and promotion within our business.



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