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Box Office Operations Coordinator

2 months ago

London, Greater London, United Kingdom Academy Music Group Limited Full time
About the Role

We are seeking a highly skilled and experienced Box Office Manager to join our team at Academy Music Group Limited. As a key member of our operations team, you will be responsible for providing exceptional customer and client services, ensuring seamless ticketing services, and contributing to the effective running of our core business.

Key Responsibilities
  • Support the efficient and smooth operation of the box office
  • Develop and maintain strong relationships with clients, partners, and audiences
  • Ensure accurate and timely sales of all ticketed events
  • Monitor ticket allocations to maximise sales through Ticketmaster
  • Administer accessible ticketing requirements and communications
  • Provide high-quality customer service and resolve any issues promptly
  • Work collaboratively with the venue team, partners, and Company head office
Requirements
  • Experience in a box office environment within the live entertainment industry
  • Knowledge of digital ticketing platforms
  • Proven track record in customer service
  • Proficient in Microsoft Office packages
  • Good communication and diplomacy skills
What We Offer

We are passionate about creating an inclusive and supportive work environment where our employees can thrive. As a member of our team, you will have the opportunity to develop your skills and knowledge, work with a talented and dedicated team, and contribute to the success of our business.

We are an equal opportunities employer and welcome applications from candidates of all backgrounds. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.