Food Service Team Leader

1 month ago


Leeds, Leeds, United Kingdom Greggs Full time
About the Role

As a Food Service Team Leader at Greggs, you will be responsible for leading and motivating a team to deliver exceptional customer service in-shop, delivery, Click + Collect and drive-thru. Your primary goal is to ensure customers have a fantastic experience.

Main Responsibilities:

  • Lead the team to achieve outstanding results and maintain excellent standards
  • Foster high performance through recruitment, training, and development of your team members
  • Maintain wage controls, waste controls, and customer service standards
  • Assist with food preparation and serving customers
  • Ensure the shop is clean, well-stocked, and welcoming to customers

What We Can Offer You

We offer a competitive salary of approximately £25,000 per annum, which can increase based on career growth and performance. Additional benefits include:

  • Competitive commission structure
  • Colleague discount up to 50% off Greggs products
  • Free hot drinks
  • Paid breaks
  • 10% of profits shared with colleagues
  • Holiday entitlement increasing with career growth
  • Colleague share plans and pension scheme
  • Employee assistance helpline and long service awards
  • Savings and discounts across various brands

About You

We are looking for experienced Supervisors or Line Managers who have delivered exceptional customer service in a fast-paced food-on-the-go environment or retail. A passion for delivering outstanding results and fostering a positive work environment is essential.

About Us

Greggs is a company that loves what we do and has fun while doing it. Everyone's welcome at Greggs, where we strive to create a positive and inclusive workplace culture.



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