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Front of House Ambassador
2 months ago
We are seeking a highly motivated and enthusiastic Receptionist to join our dynamic team at Head South Hair & Beauty Studio. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, managing appointments, and maintaining a clean and organized work environment.
Key Responsibilities:
- Customer Engagement: Actively engage with clients to foster a welcoming and attentive atmosphere.
- Scheduling: Schedule and manage appointments efficiently, maximizing stylist availability and client convenience.
- Transactions: Process payments and handle transactions with accuracy and integrity.
- Customer Service: Provide exceptional customer service, applying the Head South customer service methodology to ensure client satisfaction and retention.
- Social Media: Assist the Salon Manager in content creation and social media interactions.
- Salon Maintenance: Maintain a clean and organized work area, adhering to hygiene and safety standards.
Requirements:
- Previous experience/knowledge in the hairdressing/beauty industry is required.
- High school diploma or relevant work experience.
- Positive and proactive working attitude.
- Excellent communication skills.
- Confident, polite, effective, and friendly.
- Well-versed in social media.
- Fluent in English.
We offer a competitive salary, well-being package, and opportunities for growth and development within our salon. If you are a team player who is eager to learn and grow with our salon, we encourage you to apply.