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Operational Resilience Lead

2 months ago


Skipton, North Yorkshire, United Kingdom Skipton Building Society Full time
About the Role

We are seeking an experienced Operational Resilience Lead to join our team at Skipton Building Society. As a key member of our Operational Resilience Team, you will play a crucial role in supporting the delivery of our Operational Resilience strategy and work plans.

Key Responsibilities
  • Utilize your knowledge and experience of Operational Resilience standards and the regulatory landscape to drive the delivery and embedding of our Operational Resilience and Business Continuity processes.
  • Work collaboratively with stakeholders to promote and embed resilience, ensuring a customer-focused approach that is aligned to regulatory expectations and business needs.
  • Lead on larger workstreams with a customer-centric approach, working closely with pillar and critical process owners to enhance the process for ensuring appropriate resilience metrics are identified, collated, monitored, and reported up to Board level.
  • Help leverage Operational Resilience mapping output for other areas as appropriate, supporting the effective execution of Operational Continuity In Resolution (OCIR) requirements and completion of relevant Recovery & Resolution plan templates.
  • Prepare and present governance group updates and reports as needed, acting as an SME for the embedding of Operational Resilience and Business Continuity considerations in our change processes.
  • Act as an SME for the embedding of Operational Resilience and Business Continuity considerations in our supplier onboarding and third-party relationship management processes, ensuring appropriate risk management throughout our supply chain.
  • Be familiar with incident management processes and able to lead Incident Response as needed, driving the continuous improvement and embedding of our business continuity and incident response processes.
What We Offer
  • A hybrid working environment that offers flexibility and work/life balance.
  • A range of benefits, including an annual discretionary bonus scheme, 25 days standard annual leave, and a commitment to training and development.
  • Private medical insurance for all colleagues, as well as 3 paid volunteering days per annum.
  • Diverse and inclusive colleague networks available for you to join, including our Carers and Pride Alliance groups.
Requirements
  • Experience of working in an Operational Resilience team with knowledge and understanding of the regulation in a Financial Services organisation.
  • Ability to engage and work in partnership with business stakeholders, with a good analytical mindset and ability to interpret wide-ranging information.
  • Able to adopt a pragmatic, agile, and balanced risk/reward approach, with the ability to complete tasks using own judgement and good time management skills.
  • Relevant degree or professional continuity and resilience qualification (such as CBCI) or equivalent experience.