Customer Service Representative
4 weeks ago
About the Role
We are seeking a dedicated and customer-focused individual to join our team as a Colleague in our Newport IOW Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.
Key Responsibilities
- Provide outstanding customer service, ensuring that every customer leaves the store with a positive experience.
- Work collaboratively with colleagues to achieve sales targets and maintain a high level of store standards.
- Be knowledgeable about our products and services, making recommendations to customers to meet their needs.
- Contribute to the maintenance of a safe and secure store environment, adhering to company policies and procedures.
- Participate in seasonal, community, and charity events, promoting a positive and inclusive atmosphere within the store.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
- A minimum of 16 guaranteed hours per week, with flexibility to work fewer hours if desired.
- Access to free wellbeing services, including resources to support mental health and wellbeing.
- A range of benefits, including discounts, shares, and cycle-to-work schemes.
- Uniform provided and policies to support you throughout your career.
Requirements
- A passion for delivering exceptional customer service and a commitment to meeting customer needs.
- The ability to work well within a team, communicate effectively, and build strong relationships with colleagues.
- A willingness to learn and develop skills, with a focus on providing outstanding customer experiences.
Why Join Us?
At Tesco, we value our colleagues and offer a range of benefits and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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