Resident Support Coordinator
1 week ago
The Resident Support Coordinator will play a vital role in ensuring that residents affected by major works receive the support and guidance they need. This will involve working closely with project managers, contractors, and residents to develop and implement effective communication strategies.
Key Responsibilities- Offer information, advice, and assistance to tenants and leaseholders whilst major works are being carried out
- Liaise with contractors and consultants to set the standard for engaging with residents
- Take an active role in developing, agreeing, and managing resident consultation plans for individual projects
- Agree with contractors the format and content of updates to residents, including newsletters using various media outlets
- Coordinate the temporary or permanent re-housing of residents where necessary
- Advise project managers of the likely effects of capital works on residents
To succeed in this role, you will need:
- A minimum of 3 years' experience in a similar role
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- High level of organization and time management skills
- Estimated salary: £40,000 - £50,000 per annum
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