Housing Benefits Officer
3 weeks ago
Job Title: Housing Benefits Officer
Location: London Borough of Harrow
Employer: Pertemps Recruitment Partnership for London Borough of Harrow
Contract Type: Temporary (3 months)
Hours of Work: Monday - Friday 09:00 - 17:00
Working Arrangements: Hybrid working
Overview of the Role:
Pertemps Harrow is seeking a motivated and self-driven Housing Benefits Officer to join the expanding team. This temporary role offers a competitive pay rate, excellent training, career development support, and 21 days of holiday.
Main Responsibilities:
- Evaluate and maintain benefit claims for housing and council tax, ensuring accuracy and timely processing.
- Assist tenants with benefit applications, provide advice on housing benefits, and handle inquiries and complaints.
- Verify and obtain necessary documentation to support benefit claims, ensuring compliance with regulations.
- Administer and recover overpayments, and manage rent arrears to prevent financial loss.
- Collaborate with other departments, external agencies, and third-party organizations to support vulnerable tenants and ensure effective service delivery.
- Gather statistical information, prepare reports, and attend administrative meetings.
Requirements:
- Accuracy in processing claims and maintaining records.
- Understanding of housing benefit regulations and compliance requirements.
- Ability to work collaboratively with other departments and external agencies.
- Recent experience in assessing all types of Housing Benefit (HB) claims for a Local Authority.
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