Operational Excellence Specialist

4 weeks ago


London, Greater London, United Kingdom Citigroup Inc. Full time
About Citigroup Inc.

Citigroup Inc. is a leading global financial institution that provides a wide range of financial products and services to individuals, corporations, governments, and institutions across the world.

Salary

The estimated salary for this role is £60,000 - £80,000 per annum, depending on experience and qualifications.

About the JobJob Description

This is a strategic management position responsible for overseeing the testing of operational controls within Citi's Global Operations Control Testing Utility. The successful candidate will work closely with the Global Core Operations Controls Testing leader to ensure end-to-end control testing, including design, execution, results reporting, and insight sharing.

Key responsibilities include:

  • Supporting the development of control testing tools and procedures
  • Executing Control Design Assessment (CDA) checklists and recording results in Citi Risk & Control (CRC)
  • Designing and implementing control testing procedures in Confluence
  • Training Central Execution teams on control testing tools and procedures
  • Resolving control testing outlier disputes and escalating concerns through IMPACT Concerns or QUEST Observation Logs
Required Skills and Qualifications

To be successful in this role, you will need:

  • Relevant experience in Global Core Operations and Risk & Controls roles
  • Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint
  • Excellent communication and problem-solving skills
Benefits

Citigroup Inc. offers a competitive benefits package, including:

  • 27 days annual leave (plus bank holidays)
  • A discretionary annual performance-related bonus
  • Private Medical Care & Life Insurance
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
About Us

Citigroup Inc. is an equal opportunity and affirmative action employer. We are committed to creating an inclusive workplace where everyone feels comfortable coming to work as their whole self.



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