Operations Excellence Specialist

5 days ago


London, Greater London, United Kingdom TD Bank Full time
Job Overview

We are seeking an experienced Operations Excellence Specialist to join our Global Operations & Business Services team at TD Bank. In this role, you will play a critical part in delivering exceptional service to our customers, shareholders, and employees.

About the Role:

  • The Operations Excellence Specialist will be responsible for executing complex transactions, identifying process improvements, and providing training to junior staff.
  • They will work closely with partners to coordinate key initiatives, provide analysis, and ensure compliance with internal and industry regulations.
  • The successful candidate will have a solid understanding of operational processes, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Execute standard and non-standard processes with moderate to high-risk/financial impact.
  • Identify and document process exceptions, investigate issues, and escalate as necessary.
  • Provide thorough analysis and specialized reporting to support business objectives.
  • Collaborate with colleagues to improve service delivery and contribute to team knowledge.

What We Offer:

  • A competitive salary of $85,000 - $110,000 per year.
  • A comprehensive benefits package, including health and wellness programs.
  • Ongoing training and development opportunities to support career growth.

About Us:

TD Bank is one of the world's leading global financial institutions, serving over 27 million households and businesses in Canada, the United States, and around the world.



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