Strategic Care Operations Manager

2 weeks ago


Walsall, Walsall, United Kingdom Helping Hands Full time

At Helping Hands, we're committed to supporting adults of all ages maintain their independence and stay in the place they know and love.

Our dedication to excellence has earned us the nation's most widely rated home care provider title and the Centre of Excellence endorsement by Skills for Care. We have over 150 branches across England and Wales, and we're seeking a highly skilled Registered Care Manager to join our team.

As a Registered Care Manager, you'll have the flexibility to make decisions that put the quality of life of our customers and carers first. You'll be responsible for the day-to-day management of the branch, ensuring it operates efficiently, profitably, and provides the highest standard of care.

Main Responsibilities

  • Manage the branch to ensure efficient operations, profitability, and high-quality care delivery.
  • Hold the CQC/CIW registration for the branch and ensure compliance with CQC/CIW guidelines.
  • Maintain and grow carer numbers through active recruitment and guiding new team members.
  • Identify and pursue new business opportunities to support commercial growth.
  • Regularly review branch operations to ensure customer needs are met.
  • Communicate and implement policies and procedures effectively within the branch.
  • Support staff and carers with their training and development.

About You

To succeed in this role, you'll need a level 5 NVQ in Management in care or be willing to work towards achieving this. You'll also require knowledge of regulatory requirements and best practice in line with CQC/CIW guidance, as well as experience working within the care sector at management level.

Benefits

  • Career progression opportunities
  • 23 days annual leave, rising to 25 after 2 years of service
  • Blue Light Card offering discounts from businesses and services
  • Access to our employee assistance programme
  • Support to complete nationally recognised qualifications
  • Refer a friend scheme
  • Bonus scheme
  • Annual salary review

We're committed to promoting a diverse and inclusive workforce, creating a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.



  • Walsall, Walsall, United Kingdom Leaders In Care Recruitment Ltd Full time

    We are seeking a compassionate and experienced Registered Manager to oversee the operations of our client's care facility.The successful candidate will have a warm and nurturing approach, dedicated to supporting vulnerable young people and adults in a supportive environment.This is a fantastic opportunity to work in a rewarding role, with a full-time...


  • Walsall, Walsall, United Kingdom Helping Hands Full time

    Location: NationwideHelping Hands is the nation's most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We're looking for a Senior Care Operations Manager who is passionate about delivering high-quality care to adults of all ages.As a Senior Care Operations Manager, you will be responsible for the...


  • Walsall, Walsall, United Kingdom Walsall Healthcare NHS Trust Full time

    About the RoleThe Chief Operating Officer will play a pivotal role in ensuring the delivery of operational excellence and leading the continuous improvement of our services at Walsall Healthcare NHS Trust. This is a major opportunity for an inspirational and motivated operational leader to join our team and support our commitment to the ongoing provision of...


  • Walsall, Walsall, United Kingdom Helping Hands Full time

    Helping Hands is a leading provider of home care services, committed to supporting adults of all ages to maintain their independence and stay in the place they know and love.As a Registered Care Manager, you will be responsible for the day-to-day management of a branch, ensuring it operates efficiently, profitably, and provides the highest standard of care...


  • Walsall, Walsall, United Kingdom Helping Hands Full time

    At Helping Hands, we're committed to providing exceptional care to adults of all ages, allowing them to maintain their independence and stay in the comfort of their own homes.As a Registered Care Manager, you'll play a vital role in ensuring the highest standard of care is delivered to our customers, while also driving the commercial growth of our branch.Key...


  • Walsall, Walsall, United Kingdom Exemplar Health Care Full time

    Catering Manager Job DescriptionWe are seeking an experienced Catering Manager to join our team at Exemplar Health Care. As a Catering Manager, you will be responsible for overseeing the food service operations in our care home, ensuring that our residents receive high-quality meals and exceptional customer service.Key Responsibilities:Manage the catering...


  • Walsall, Walsall, United Kingdom Helping Hands Full time

    At Helping Hands, we're committed to delivering exceptional care to our customers. As a Senior Care Operations Manager, you'll play a vital role in ensuring the highest standard of care is maintained across our branches.Main ResponsibilitiesOversee the day-to-day management of a branch to guarantee efficiency, profitability, and exceptional customer...


  • Walsall, Walsall, United Kingdom Exemplar Health Care Careers Full time

    About the Role:We are seeking a skilled Culinary Operations Manager to lead our Catering Team in providing healthy and inviting meals for the people we support.Key Responsibilities:Develop and implement menus that cater to diverse tastes and dietary needsLead a team of chefs and kitchen staff to ensure efficient food preparation and serviceCollaborate with...


  • Walsall, Walsall, United Kingdom CRA GROUP LIMITED Full time

    Job Summary:The purpose of this role is to successfully deliver strategic Programmes of Business Change and achieve the stated benefits realisation, including forecast efficiencies and savings. Working in collaboration and under the general direction of Assistant Director of Transformation & Digital.To provide project management level oversight and expertise...


  • Walsall, Walsall, United Kingdom CRA GROUP LIMITED Full time

    Job Summary:The purpose of this role is to deliver strategic Programmes of Business Change and achieve stated benefits realisation, including forecast efficiencies and savings. Working in collaboration with the Assistant Director of Transformation & Digital, the successful candidate will provide project management level oversight and expertise to the...


  • Walsall, Walsall, United Kingdom CRA GROUP LIMITED Full time

    Job Summary:The purpose of this role is to deliver strategic programmes of business change and achieve stated benefits realisation, including forecast efficiencies and savings. Working in collaboration with the Assistant Director of Transformation & Digital, the successful candidate will provide project management level oversight and expertise to the...


  • Walsall, Walsall, United Kingdom CRA GROUP LIMITED Full time

    Job Summary:The purpose of this role is to successfully deliver strategic programmes of business change and achieve the stated benefits realisation, including forecast efficiencies and savings. Working in collaboration and under the general direction of the Assistant Director of Transformation & Digital.Key Responsibilities:Provide project management level...


  • Walsall, Walsall, United Kingdom Walsall Healthcare NHS Trust Full time

    About the RoleWe are seeking an experienced and inspirational operational leader to join Walsall Healthcare NHS Trust as our Chief Operating Officer. This is a pivotal role that will play a key part in ensuring the delivery of operational excellence and leading the continuous improvement of our services.Key ResponsibilitiesWork closely with the Chief...


  • Walsall, Walsall, United Kingdom Walsall Healthcare NHS Trust Full time

    About the RoleThe Chief Operating Officer will play a pivotal role in ensuring the delivery of operational excellence and leading the continuous improvement of our services. This exciting opportunity will be ideal for an inspirational and motivated operational leader who is looking to develop their executive career.As our Chief Operating Officer, you will...


  • Walsall, Walsall, United Kingdom Walsall Healthcare NHS Trust Full time

    Job SummaryThis is an exceptional opportunity for an inspirational and motivated operational leader to support our commitment to delivering outstanding care to all patients.We are seeking a seasoned operational leader with proven leadership skills and a track record of service improvement to join our team at Walsall Healthcare NHS Trust.The successful...


  • Walsall, Walsall, United Kingdom Advinia Care Homes Limited Full time

    About the RoleWe are seeking a highly organized and detail-oriented Care Home Administrator to join our team at Advinia Care Homes Limited. As a key member of our administration team, you will play a vital role in ensuring the smooth day-to-day operation of our care homes.Key ResponsibilitiesProvide administrative support to the Home Manager, including...


  • Walsall, Walsall, United Kingdom Leaders In Care Full time

    Residential Children's Home Manager OpportunityLeaders In Care is seeking a dynamic Residential Children's Home Manager to lead the setup of a new provision in Walsall. This role is ideal for an experienced children's care professional who wants to be involved in every aspect of developing a children's home from the ground up.Key Responsibilities:Complete...


  • Walsall, Walsall, United Kingdom CRA GROUP LIMITED Full time

    About the Role:The purpose of this job is to successfully deliver strategic Programmes of Business Change and to achieve the stated benefits realisation including any forecast efficiencies and savings.This is an exciting opportunity for a skilled Programme Director to work in collaboration with the Assistant Director of Transformation & Digital.Key...

  • Care Professional

    4 weeks ago


    Walsall, Walsall, United Kingdom Total Community Care Limited Full time

    Job SummaryWe are seeking a dedicated and compassionate Care Assistant to join our team at Total Community Care Limited. As a Care Assistant, you will play a vital role in providing high-quality care and support to individuals with complex needs in their own homes.You will have the opportunity to develop your skills and knowledge in various areas, including...


  • Walsall, Walsall, United Kingdom Exemplar Health Care Full time

    Catering Manager RoleExemplar Health Care is seeking an experienced Catering Manager to join our team at Shire Oaks Court. The successful candidate will be responsible for overseeing the catering operations, ensuring high-quality food and excellent customer service.Key Responsibilities: Manage catering staff and ensure smooth day-to-day operations Develop...