Technical Support Specialist

4 days ago


Bordon, Hampshire, United Kingdom Gregory-Martin International Full time

Job Title: Technical Support Specialist

Job Summary:

We are seeking a highly motivated and tech-savvy individual to join our team as a Technical Support Specialist. As a key member of our support team, you will be responsible for providing first-line technical support to our clients and internal stakeholders.

Key Responsibilities:

  • Provide technical support via phone, email, and in-person to clients and internal stakeholders
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and maintain knowledge of our software products and services
  • Stay up-to-date with industry trends and emerging technologies

Requirements:

  • Strong technical skills and knowledge of software development and IT systems
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required; degree in computer science or related field preferred

About Us:

Gregory-Martin International is a successful software development agency that has been creating websites and booking systems for its specialist clients over the last 15 years. We are committed to delivering high-quality solutions that meet the evolving needs of our clients.

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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