Field Service Engineer
4 days ago
About the Role
Mansell Recruitment Group is seeking a highly skilled Field Service Engineer to join our client's Commercial Vehicle Division. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients' electric and hybrid commercial vehicles.
Key Responsibilities
- Carry out diagnostics and repairs at customer and third-party sites
- Perform major unit exchanges at customer and third-party sites
- Support OEMs as required
- Support sales teams in increasing awareness of product performance and driving growth
- Provide technical support and advice to sales colleagues
- Develop and maintain good working relationships with customers and their representatives
- Liaise with Health & Safety and Field Service Managers on any issues arising from day-to-day tasks
- Complete engineering reports in a timely manner
- Manage expenses responsibly
- Monitor and control stock levels within individual's depot
- Maintain company vehicle in accordance with company policy
- Carry out stock takes in line with annual plan
- Work unsociable hours as required to meet business needs
- Use reporting procedures to feedback quality-related issues noted during work assignments
- Ensure all assigned training within PEP and iHasco are kept up to date
- Undertake product-specific training when requested
Requirements
- Completed engineering apprenticeship as minimum, level 5 qualification or higher preferred
- Mechatronics or multi-skilled engineer with electrical bias
- Background in field services and engineering
- Experience with electric vehicles
- Working knowledge of zero-emission vehicles, electric drive/fuel cell
- Experience with high-voltage vehicle systems
- Working knowledge of variable speed electric drives and control systems
- Excellent diagnostic capabilities
- Full UK driving license
What We Offer
- Competitive salary up to £60k, plus bonus (up to 7%)
- Private medical, private dental, and 6% employer pension
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