Senior Sales Associate
7 days ago
About Reiss
Reiss is a leading luxury fashion brand known for its high-quality, timeless designs. With a strong presence in the global market, we are committed to delivering exceptional customer experiences and driving business growth.
Job Summary
We are seeking a highly motivated and experienced Senior Sales Associate to join our team at Reiss. As a key member of our retail team, you will be responsible for supporting the day-to-day operations of our store and motivating team members to achieve sales and operational goals.
Key Responsibilities
- Deliver exceptional customer service experiences, ensuring customer satisfaction and loyalty.
- Support the opening and closing of the store, maintaining a high level of store appearance and organization.
- Inspire and motivate the sales team to achieve sales targets and meet operational goals.
- Delegate duties and responsibilities to sales team members, ensuring they deliver high-quality results in a timely manner.
- Assist the management team in leading the team to meet key performance indicators (KPIs) for the store.
Requirements
- A passion for luxury fashion and customer-facing experience.
- Excellent customer service skills, with the ability to see things from the customer's perspective.
- Flexibility and adaptability in a fast-paced retail environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and management.
- Strong organizational and decision-making skills, with the ability to prioritize tasks and manage multiple responsibilities.
- A team player with a positive attitude and a commitment to delivering exceptional results.
What We Offer
- Seasonal business wear allowance.
- Generous employee discount.
- Rewarding commission structure.
- Wellbeing and financial support through our Employee Assistance Programme.
- Low monthly cost health support through our medical cash plan.
- Fitness discounts.
- Family-friendly policies, including enhanced parental pay.
- 23 days annual leave, increasing to 25 days after 2 years' service.
- Employee referral scheme.
- Career development opportunities.
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