Case Handling and Support Lead

16 hours ago


Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time
Job Description

This is a critical role within the University of Cambridge's administrative team, requiring a senior case handler to provide expert guidance and support to case handlers and university committees. The successful candidate will have extensive experience in case management, preferably in higher education or a similar sector.

Main Responsibilities
  1. Develop and implement effective caseload management strategies to meet university objectives.
  2. Liaise with university committees and stakeholders to ensure effective risk assessment and management.
  3. Conduct thorough data analysis to inform case handling decisions and improve procedures.
  4. Mentor and coach junior case handlers to develop their skills and expertise.
What We Offer

£45,000 - £55,000 per annum salary, plus a range of benefits and a dynamic working environment that values diversity and inclusion.



  • Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

    The University of Cambridge is seeking a talented University Case Resolution Lead to join our team.Main Responsibilities:Lead the development and implementation of case resolution strategies, ensuring effective management of caseloads and procedures.Provide expert guidance and coaching to case handlers, promoting high-quality decision-making.Collaborate with...

  • Case Manager

    20 hours ago


    Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

    We are seeking a highly skilled Senior Case Handler to join the University of Cambridge's Office of Student Conduct, Complaints and Appeals.The primary objective of this role is to support the Head of Office in managing complex case work and procedures related to student conduct, complaints, and reviews.Key Responsibilities:Manage a caseload of student...


  • Cambridge, Cambridgeshire, United Kingdom Sanctuary Personnel Ltd Full time

    Job Title:Lead Complex Case ManagerAbout the Role:We are seeking a highly skilled Senior Social Work Professional to lead complex case arrangements for assessment and support planning involving risk, complexity, and safety of children, young people, and families.Main Responsibilities:Lead complex case assessments and support planning to ensure timely and...


  • Cambridge, Cambridgeshire, United Kingdom Sanctuary Personnel Ltd Full time

    About the RoleWe are looking for an experienced Senior Social Worker to join our team in Cambridgeshire. As a Complex Case Specialist, you will be responsible for assessing and planning support for complex adult cases, ensuring that users receive the highest level of care and support.ResponsibilitiesLead adult safeguarding investigations, providing expert...


  • Cambridge, Cambridgeshire, United Kingdom Sanctuary Personnel Ltd Full time

    About the RoleSanctuary Personnel Ltd is seeking an experienced Complex Case Manager to join our team. As a Complex Case Manager, you will be responsible for providing high-quality support to individuals in complex situations, ensuring their safety and well-being, and making independent decisions in high-risk situations.The ideal candidate will have a...

  • Complex Case Manager

    2 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Sanctuary Personnel Ltd Full time

    Job Overview:We are seeking a highly skilled and experienced Complex Case Manager to join our team in Cambridge. As a Complex Case Manager, you will provide professional leadership, support planning, and written reports.Manage and coordinate complex cases, ensuring timely and effective interventions.Conduct thorough assessments and balance risk and...


  • Cambridge, Cambridgeshire, United Kingdom Sanctuary Personnel Ltd Full time

    About the RoleAs a Professional Leader in Adult Community Services, you will play a key role in providing leadership and guidance to a team of social workers, ensuring that our service users receive the best possible support and care.You will be responsible for managing complex cases, completing support planning, and taking a professional lead on cases where...

  • Complex Case Manager

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Sanctuary Personnel Ltd Full time

    Job Description: Complex Case ManagerAbout the Role:This challenging yet rewarding role requires an experienced Senior Social Worker to lead our Adult Community Team in Huntingshire, Cambridgeshire. As a key member of our team, you will provide professional leadership in complex cases, assess risks, and balance factors within a safeguarding framework.Key...


  • Cambridge, Cambridgeshire, United Kingdom Apple Technical Recruitment (UK) Limited Full time

    Apple Technical Recruitment (UK) Limited is seeking a Lead Employment Advisor to join our team in Cambridge. As a key member of our team, you will be responsible for providing expert advice on employment law matters, handling complex employment cases, and developing strong relationships with clients.Job Description:You will work closely with our experienced...

  • Complex Case Manager

    2 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Sanctuary Personnel Ltd Full time

    Job SummaryWe are recruiting a Complex Case Manager to join our team in Cambridge for a 3-month locum opportunity.As a Complex Case Manager, you will be responsible for managing complex cases, ensuring the safety and well-being of individuals with complex needs.Key Responsibilities:Manage complex case arrangements, ensuring risk, complexity, and safety are...

  • Complex Case Manager

    2 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Sanctuary Personnel Ltd Full time

    About the RoleWe are looking for a highly skilled Care Services Lead to join our team at Sanctuary Personnel Ltd. As a key member of our team, you will be responsible for providing expert guidance and support to service users, ensuring their needs are met in a safe and effective manner.Key responsibilities include:Providing professional leadership for...

  • Complex Case Manager

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Sanctuary Personnel Ltd Full time

    **Job Description**We are seeking a Complex Case Manager to join our Learning Disability Partnership Team in Cambridgeshire. The successful candidate will provide professional leadership for complex cases, support planning, and written reports.This is an exciting opportunity for a skilled and experienced social worker to join our team and contribute to the...


  • Cambridge, Cambridgeshire, United Kingdom Sanctuary Personnel Ltd Full time

    Lead Social Worker Position:This permanent role offers an exciting opportunity for an experienced Senior Social Worker to join our Living in Care Home Review Team in Cambridgeshire.The salary for this position is up to £47,277 per annum.Role Description:Leading and managing complex cases, prioritizing risk management and safety.Preparing comprehensive...

  • Youth Specialist

    18 hours ago


    Cambridge, Cambridgeshire, United Kingdom Sanctuary Personnel Ltd Full time

    About Sanctuary Personnel Ltd">We are a leading recruitment agency dedicated to supporting the needs of children, young people, and families.">This permanent full-time position as a Senior Practitioner is based in Cambridgeshire and offers a salary of up to £45,987.">The successful candidate will provide professional leadership in situations involving...


  • Cambridge, Cambridgeshire, United Kingdom Sanctuary Personnel Ltd Full time

    About the RoleWe are seeking an experienced Senior Social Worker to join our team in Cambridge. The successful candidate will be responsible for assessing and managing complex cases within the Adult Community Team, working part-time hours.Key Responsibilities:Provide expert assessment and risk management services, ensuring effective care planning for...


  • Cambridge, Cambridgeshire, United Kingdom Sanctuary Personnel Ltd Full time

    About the Role:We are seeking a highly skilled Senior Practitioner to join our team in Cambridgeshire.Responsibilities:Leading complex case management and providing expert guidance to colleagues.Developing and implementing effective support plans for children and young people.Working collaboratively with internal and external partners to achieve positive...


  • Cambridge, Cambridgeshire, United Kingdom Sanctuary Personnel Ltd Full time

    Are you an experienced professional looking to take on a challenging leadership role in child and family services? We are seeking a Senior Practitioner to join our team at Sanctuary Personnel Ltd, leading complex case arrangements and providing expert assessment and support planning for children, young people, and families.The ideal candidate will have a...

  • Complex Case Manager

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Sanctuary Personnel Ltd Full time

    About the Role:We are seeking an experienced Complex Case Manager - Adults Social Work to join our team at Sanctuary Personnel Ltd. As a key figure in adult safeguarding, you will provide professional leadership and guidance in complex case arrangements, ensuring the highest standards of care and support for vulnerable adults. Your expertise in social work...

  • Care Management Lead

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Sanctuary Personnel Ltd Full time

    About the RoleWe are seeking an experienced and skilled Senior Social Worker to join our Adult Community Team as a permanent, part-time Care Management Lead.As a key member of our team, you will provide professional leadership in complex case arrangements with risk, complexity and safety considerations. This includes producing concise and informative written...


  • Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

    At the University of Cambridge, we are seeking a highly skilled Principal Conduct Specialist to join our team.Main Responsibilities:Effectively manage the caseload and procedures related to student conduct, complaints, and reviews.Provide expert guidance to case handlers and ensure high-quality case handling decisions.Support the university's committees and...