HR Coordinator
7 days ago
Location: East Grinstead (mixture of home and office working)
Job Type: Full-time
Responsible to: HR Manager
Line Management Responsibility: Administrators (x2)
About the Job:
To support the Sites HR function in all elements of recruitment, policies, procedures, performance management, and employee wellbeing for the Sites Network, ensuring suitably skilled and motivated employees to meet the Club's long-term business needs.
- Oversee and manage the recruitment lifecycle, including the pipeline of candidates with the HR Manager, resource planning, maintaining the careers page on the Club's website, placing adverts, liaising with agencies, arranging interviews, completing interviews with the Regional Manager, organizing site visits, and work experience.
- Assist with the new starter process, including collating new employee files, sending offer packs, issuing contracts, following up relevant administration, including eligibility to work in the UK documentation, and references.
- Manage the administration around the leaver process, including exit interviews (farewell meetings) for Facility and Network employees, as required.
- Assist with filling Network Support staff to fill ad hoc temporary positions for the Sites Network, where required.
- Work with Regional Managers on resourcing strategies and make recommendations for employee shortage solutions.
- Collate and prepare information for Site Manager Selection, ensuring accuracy to provide the HR Manager, Head of Sites Operations, and Regional Managers with the necessary details to resource the Sites Network appropriately each year.
- Ensure the SAP system is kept up-to-date and accurate electronic personnel files are maintained for the network, and information is relevant.
- Support the Senior HR Advisor and HR Manager with planning and implementing SAP HCM knowledge sharing and competency across other areas of the HR team.
- Provide support, guidance, and training where necessary to other members of staff on the SAP HCM system, when required, to mitigate errors and issues.
- Work with the HR Manager to ensure all HR-related policies are regularly reviewed, amended, and available on the Intranet for employee reference.
- Support Regional Managers and network employees in all aspects of employee welfare, performance, development, and progression, attending sites as and when required.
- Liaise with the Club's Occupational Health providers as required, provide advice to managers, and manage records accordingly.
- Liaise with the Health & Safety Department to ensure any Hand Arm Vibration (HAVs) cases are managed and reported in line with legislation.
- Regularly review HR administration processes with the HR Manager to ensure the department is working at the optimum efficiency and effectiveness at all times and discuss possible recommendations for improvements.
- Deputise for the Senior HR Advisor and/or HR Manager as and when required.
- Assist the Senior HR Advisor and/or HR Manager with induction and training events throughout the year, ensuring all employees are receiving relevant training.
Essential Skills & Experience Required:
- Hold a minimum CIPD Level 5 qualification or have the equivalent experience.
- Demonstrate HR advisory knowledge and experience of managing complex employee relations cases, including disciplinary, grievance, and performance processes.
- Good knowledge and understanding of employment law.
- Strong organisational skills with the ability to adopt a process and analytical approach to tasks.
- Excellent interpersonal and negotiation skills with the ability to persuade, influence, and, when appropriate, challenge with tact and diplomacy.
- Strong written and oral communication skills, with attention to detail.
- A high level of personal integrity, who displays respect and empathy for others and is consistent, open, and honest.
- A proactive approach to work and problem-solving, and the ability to spot and deal with issues as they occur.
- Knowledge of SAP and G Suite.
- Open to always learning new processes and ways of working.
- Regular travel and overnight stays will be required across the UK, so a full clean driving licence is required.
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