Assistant Manager

4 weeks ago


Lyme Regis, Dorset, United Kingdom St Austell Brewery Full time
About the Role

We are seeking an experienced Assistant Manager to join our team at The Rock Point, a stunning 18th-century tavern in Lyme Regis harbour. As a key member of our management team, you will be responsible for delivering exceptional customer experiences, motivating a passionate team, and supporting the General Manager in their absence.

Key Responsibilities
  • Lead by example, motivating team members to deliver their best and ensuring seamless day-to-day operations.
  • Create a warm welcome for guests, making every first impression count and ensuring experiences delight from the start.
  • Monitor customer feedback, adapting to maintain high standards and improve where necessary.
  • Support the team during peak times, ensuring a consistently high level of service and quality food offering.
  • Oversee the production of a quality food offering, recognizing the importance of the Kitchen Team.
  • Provide guidance and support to team members, recognizing when they need help and taking responsibility for their development.
  • Ensure all admin and cash management systems are running smoothly, taking responsibility when the General Manager is away.
  • Stay up-to-date with health and safety regulations, ensuring a safe working environment for all.
  • Be an inspiring role model, providing support and development opportunities for team members.
  • Prioritize your own development, with an eye towards becoming a General Manager in the future.
What We Offer
  • 30% off food and drink in our pubs
  • 50% off overnight stays in our pubs
  • £150 towards a stay in one of our pubs
  • Tips
  • Bonus Scheme
  • Discount scheme across hundreds of retailers
  • Cycle to work scheme on select roles
  • Learning and development opportunities
  • Career progression
  • Meal provided for shifts over 6 hours (up to the value of £10)
  • Family-friendly policies
  • Flexible working
  • Paid time off to volunteer
Additional Information

St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.

Early applications are encouraged as we'll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won't be accepted, nor the fees associated with them.


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