Microsoft Dynamics AX Professional

5 days ago


Andover, Hampshire, United Kingdom Proactive Appointments Full time
D365 F&O Support Specialist Job Description

Job Summary
We are seeking a highly skilled D365 F&O Support Specialist to join our client's team. As a key member of the support team, you will be responsible for providing expert technical support for AX and D365 Finance & Operations ERP systems. With a focus on resolving complex technical issues and collaborating with stakeholders, this role requires strong problem-solving skills, effective communication, and excellent analytical abilities.

Responsibilities
In this pivotal position, you will:
  • Deliver second- and third-line support for AX and D365 F&O ERP systems.
  • Troubleshoot and resolve complex technical issues in collaboration with third-party providers.
  • Log support calls and maintain comprehensive documentation of resolutions.
  • Work with business analysts to translate business requirements into actionable functional specifications.
  • Support testing, acceptance, and the lifecycle management of ERP solutions.
  • Participate in an on-call rota for out-of-hours support.

Requirements
The ideal candidate will possess at least 3 years of ERP support experience, preferably with AX and D365 F&O. A competitive salary of £70,000 per annum, plus benefits, is offered for this fixed-term contract.

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