Microsoft Dynamics AX Professional
5 days ago
Job Summary
We are seeking a highly skilled D365 F&O Support Specialist to join our client's team. As a key member of the support team, you will be responsible for providing expert technical support for AX and D365 Finance & Operations ERP systems. With a focus on resolving complex technical issues and collaborating with stakeholders, this role requires strong problem-solving skills, effective communication, and excellent analytical abilities.
Responsibilities
In this pivotal position, you will:
- Deliver second- and third-line support for AX and D365 F&O ERP systems.
- Troubleshoot and resolve complex technical issues in collaboration with third-party providers.
- Log support calls and maintain comprehensive documentation of resolutions.
- Work with business analysts to translate business requirements into actionable functional specifications.
- Support testing, acceptance, and the lifecycle management of ERP solutions.
- Participate in an on-call rota for out-of-hours support.
Requirements
The ideal candidate will possess at least 3 years of ERP support experience, preferably with AX and D365 F&O. A competitive salary of £70,000 per annum, plus benefits, is offered for this fixed-term contract.
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