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ERP Finance Solutions Specialist
1 month ago
About the Role
We are seeking an experienced ERP Finance Solutions Specialist to join our dynamic team in Andover. As a pivotal member, you will deliver expert second- and third-line support for AX and D365 Finance & Operations (F&O) ERP systems.
Key Responsibilities
- Provide second- and third-line support for AX and D365 F&O ERP systems.
- Troubleshoot and resolve incidents in collaboration with third-party providers.
- Log support calls and maintain comprehensive documentation of resolutions.
- Work with business analysts to translate business requirements into actionable functional specifications.
- Support testing, acceptance, and the life cycle management of ERP solutions.
- Participate in an on-call rota for out-of-hours support.
Requirements
To be successful in this role, you will need:
- At least 3 years of ERP support experience, ideally with AX and D365 F&O (experience with other systems such as SAP or Oracle is also considered).
- Strong understanding of the Finance module and at least one additional module (eg, Sales & Marketing, Trade & Logistics, Supply Chain & Procurement).
- Knowledge of finance, accounting, and taxation processes.
- Experience in requirements gathering and solution design.
- Clear and concise communication skills, both written and verbal.
- Bachelor's degree in Business or Technology-related disciplines.
- Dynamics 365 F&O or AX certifications.
Benefits
- Annual leave (pro rata to start date).
- Group Life Assurance (Death in Service).
- Health Cash Plan (effective after probation).
- 50% employee discount on products (effective after probation).
- Employee Assistance Programme.
- Group Personal Pension Plan (5% employee, 5% employer contributions).
The salary for this position is approximately £70,000 per annum, plus benefits, making it a competitive offer for an experienced ERP professional like yourself.
This is a fantastic opportunity to develop your ERP expertise within a supportive and collaborative team environment. With exposure to international projects and the chance to work onsite in Andover three days a week, this role provides a unique blend of challenges and rewards.