ERP Finance Support Specialist
3 days ago
This role presents a unique opportunity to leverage your expertise in ERP finance solutions, specifically AX and D365 F&O systems. As a key member of the technical team at Proactive Appointments Limited, you will provide exceptional second- and third-line support to clients.
Key Responsibilities:- Deliver expert-level support for AX and D365 Finance & Operations (F&O) ERP systems.
- Troubleshoot and resolve complex incidents in collaboration with third-party providers.
- Maintain comprehensive documentation of resolutions and support calls.
- Work closely with business analysts to translate business requirements into actionable functional specifications.
- Support testing, acceptance, and lifecycle management of ERP solutions.
- A minimum of three years of experience in ERP support, preferably with AX and D365 F&O (other systems like SAP or Oracle are also considered).
- In-depth understanding of the Finance module and at least one additional module (e.g., Sales & Marketing, Trade & Logistics, Supply Chain & Procurement).
- Strong knowledge of finance, accounting, and taxation processes.
- Experience in requirements gathering and solution design.
- Excellent communication skills, both written and verbal.
- Bachelor's degree in Business or Technology-related disciplines.
- Dynamics 365 F&O or AX certifications.
- £70,000 per annum + benefits package.
- Annual leave (pro rata to start date).
- Group Life Assurance (Death in Service).
- Health Cash Plan (effective after probation).
- 50% employee discount on products (effective after probation).
- Employee Assistance Programme.
- Group Personal Pension Plan (5% employee, 5% employer contributions).
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