ERP Solutions Expert

3 days ago


Andover, Hampshire, United Kingdom Proactive Appointments Limited Full time

A Challenging Opportunity Awaits: Join Proactive Appointments Limited as a D365 F&O Support Specialist

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We are seeking an experienced D365 F&O Support Specialist to join our team on a fixed-term basis. This role offers the chance to provide expert support for AX and D365 Finance & Operations ERP systems, working closely with industry-leading clients.

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About the Role:

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This pivotal position involves delivering second- and third-line support for AX and D365 Finance & Operations (F&O) ERP systems, logging support calls, and maintaining comprehensive documentation of resolutions. You will also be responsible for supporting testing, acceptance, and lifecycle management of ERP solutions, as well as participating in an on-call rota for out-of-hours support.

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Your Key Responsibilities:

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  • Deliver expert support for AX and D365 Finance & Operations ERP systems, including second- and third-line troubleshooting and resolution.">
  • Maintain accurate records of support calls and resolutions, ensuring seamless communication with stakeholders.">
  • Collaborate with cross-functional teams to ensure timely testing, acceptance, and lifecycle management of ERP solutions.">
  • Participate in an on-call rota for out-of-hours support, providing emergency assistance when needed.">
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What We Offer:

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As a valued member of our team, you can expect a competitive salary of £70,000 per annum, plus benefits that include annual leave (pro rata to start date), group life assurance, 50% employee discount on products, employee assistance programme, and group personal pension plan (5% employee, 5% employer contributions).

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With a strong focus on professional development, we provide opportunities for growth and advancement in a supportive and dynamic environment.

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Requirements:

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To succeed in this role, you will need:

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  • At least 3 years of experience in ERP support, preferably with AX and D365 F&O (experience with other systems like SAP or Oracle is also considered).">
  • Bachelor's degree in Business or Technology-related disciplines.">
  • Fluency in additional European languages.">
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Location:

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This role is based in Andover, United Kingdom, with a requirement to work onsite three days a week.


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