Third Line Support Professional

1 week ago


Andover, Hampshire, United Kingdom Le Creuset UK Ltd Full time
Role Summary:

We are seeking a skilled third line support professional to join our team and provide expert-level support for our AX and D365 ERP solutions. The successful candidate will have a strong understanding of finance-focused ERP systems, excellent problem-solving and communication skills, and the ability to work independently and as part of a team.

Main Responsibilities:
  • Investigate and resolve complex technical issues.
  • Communicate effectively with stakeholders and users.
  • Ensure accurate logging and documentation of support calls.

Requirements:
  • Minimum 2 years of experience in finance-focused support roles.
  • Strong knowledge of AX and D365 ERP solutions.
  • Excellent analytical and problem-solving skills.
  • Ability to work in a fast-paced environment.

Salary Range: £56,000 - £66,000 per annum, dependent on location and experience.

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