Distribution and Fulfilment Specialist
1 day ago
We're on the hunt for a talented individual to join our dynamic team as a Distribution and Fulfilment Specialist. As a key player, you'll be responsible for supporting our customer service function by administering all warehouse and distribution activities.
In this exciting role, you'll have the chance to make a real impact and contribute to the growth and success of our company. If you're a motivated and enthusiastic individual with a passion for delivering exceptional results, we want to hear from you.
Key Responsibilities:
- Support the customer service function by administering all warehouse and distribution activities
- Be the face of the brand, liaising with customers to arrange deliveries and providing exceptional support
- Address customer service issues promptly and with empathy
- Manage supplier deliveries and returns efficiently
- Process balance payments accurately
- Take action on any delivery incident reports
- Ensure compliance with health and safety and GDPR procedures
Requirements:
- Excellent communication and interpersonal skills
- A strong work ethic and commitment to delivering exceptional results
- Punctuality, professionalism, and a positive attitude
- Confidence in problem-solving and ability to work under pressure
- A keen eye for detail and accuracy
- Accountability and a passion for delivering excellent customer service
- A team player with a love for collaboration and teamwork
What We Offer:
- A highly competitive salary of £27,750 plus bonus
- The best benefits package: pension scheme, 24/7 medical support, health insurance, up to 33 days' holiday, Perkbox, and staff discount
- A culture of excellence: we do things the right way, not the easy way
- A generous bonus structure
- Opportunities for growth and development: we set you up for success and we love to fast-track promotions
- Award-winning status: the UK's leading independent furniture retailer, voted an Outstanding Place to Work and the Supreme Champion Family Business of the Year
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