Business Solutions Specialist

4 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Zoho Corporation B.V. Full time

We are seeking a highly skilled Business Solutions Specialist to join our team at Zoho Corporation B.V. in the UK.

This is a full-time position with a competitive salary of £40,000 - £60,000 per annum, depending on experience and qualifications.

About the Role

As a Business Solutions Specialist, you will be responsible for providing comprehensive technical expertise to support the Account Management team.

Your primary responsibilities will include solution design, solution assessment, product demonstration, documentation, training, technical support, integration support, and collaborating with product teams.

  • Solution Design: Collaborate with the presales team to create solution diagrams and POCs showcasing the functionality and capabilities of Zoho Products.
  • Solution Assessment: Check the feasibility of new use cases for Zoho Products and provide solutions to address any technical challenges or constraints.
  • Product Demonstration: Conduct detailed and comprehensive product demonstrations for existing customers.
  • Documentation: Draft comprehensive RFIs, RFPs, and post-workshop SARs based on customer needs.
  • Training: Conduct training sessions/workshops for customers on the features and functionalities of Zoho Products.
  • Technical Support: Troubleshoot and resolve technical challenges and implementation issues related to Zoho products.
  • Integration Support: Integrate Zoho products with other Zoho Products or third-party applications for customers.

You will work closely with existing customers, equipping Account Managers with the tools to excel in retention, upselling, and cross-selling within their accounts.

The successful candidate will be subjected to background verification in compliance with national legislation and market standards.

Our benefits package includes 25 annual leave days, a permanent contract, pension contributions, an attractive and competitive salary, a vibrant international environment, and continuous personal and professional development opportunities.



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