GP Receptionist
1 month ago
Job Summary
We are seeking a skilled and experienced GP Receptionist to join our team at Dr M K Patel & Partners. As a key member of our reception team, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.
Main Responsibilities
- Maintaining and monitoring the practice appointment system
- Processing personal, telephone, and e-requests for appointments using Ask My GP and EMIS Web
- Answering incoming phone calls, transferring calls, or dealing with callers' requests appropriately
- Signposting patients to the correct service
- Initiating contact with and responding to requests from patients, team members, and external agencies
- SNOMED code data on EMIS Web
- Data entry of new and temporary registrations and relevant patient information as required
- Inputting data into patients' healthcare records as necessary
- Directing requests for information, SAR, insurance/solicitors letters, and DVLA forms to the administrative team
- Managing all queries as necessary in an efficient manner
- Carrying out system searches as requested
- Maintaining a clean, tidy, effective working area at all times
- Monitoring and maintaining the reception area and notice boards
- Supporting all clinical staff with general tasks as requested
About Us
Dr M K Patel & Partners is a busy GP surgery with a high QOF and Primary Care Standard achievement and a list size of approximately 8,000 patients. We have been rated by CQC as good and are a friendly team that aims to provide the best service possible within General Practice.
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