Care Services Manager
7 days ago
Job Summary:
Be Caring is seeking an experienced and dedicated individual to fill the role of Team Manager in our Learning Disabilities department. As a Team Manager, you will be responsible for providing leadership and support to our staff teams, ensuring the delivery of high-quality services to our clients.
Key Responsibilities:
- Contribute to the selection and induction of new staff, taking into consideration the needs and preferences of our clients.
- Induct, mentor, and support new staff into their roles, ensuring they have the necessary skills and knowledge to provide excellent care.
- Lead and motivate staff, promoting a positive and supportive team culture.
- Contribute to and develop staff teams, including regular team meetings, supervisions, and appraisals.
- Address areas of poor performance, working closely with the Service Manager to implement corrective actions.
- Provide information as directed by senior management and attend meetings as requested.
Client Support:
- Support staff in monitoring the mental, emotional, and physical wellbeing of our clients, ensuring prompt action is taken when necessary.
- Ensure client-centered plans, risk assessments, and behavior support plans are in place and regularly reviewed.
- Ensure every client has a person-centered plan and health file, which is reviewed regularly.
- Embed safeguarding procedures in all staff, ensuring the protection and safety of our clients.
- Work in partnership with clients, families, and other professionals to enhance their health and lifestyle.
- Report and record incidents and accidents, passing information to senior management.
- Ensure the human rights of our clients are respected.
- Where appropriate, ensure Mental Capacity Assessments are carried out.
Quality and Compliance:
- Ensure all records are up-to-date and in line with company policies and procedures.
- Ensure compliance with CCG, local authority, and other contracts, as well as CQC regulations.
- Investigate complaints and report to senior management in a timely manner.
- Support senior managers in making the best use of resources and working flexibly and creatively.
- Attend meetings with families, friends, and other professionals as required.
- Assist in the office with administrative duties when needed.
- Ensure staff contracted hours are accurate, and timesheets are checked and submitted on time.
- Resolve conflicts that may arise.
Training and Development:
- Demonstrate a commitment to personal development and ongoing learning.
- Attend and participate in the health and social care worker training program, both in-house and external, to achieve the specified level of competency.
- Prepare for, attend, and participate in regular supervision and appraisal meetings with the management team.
Other Duties:
- Deliver a high-quality service without discrimination, based on a person's background, and in accordance with the Equality Act 2010.
- Behave in accordance with the Company's Values.
Support and Development:
As an employee of Be Caring, you will receive the necessary support and guidance to succeed in your role as a Team Manager. Our Care Service Manager will mentor you, ensuring you are working to the standards set out within the organization.
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